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  • [Solved] NUR 504 Module 4

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    – ## NUR504Module4Discussion.docx **## NUR504Module4Discussion.docx** Discussion Topic: Module 4 Discussion **_Gastrointestinal & Endocrine_** For this Discussion, you will take on the role of a clinician who is building a health history for one of the following cases. Your instructor will assign yo…

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    – ## NUR504Module4Discussion.docx

    **## NUR504Module4Discussion.docx**

    Discussion Topic: Module 4 Discussion

    **_Gastrointestinal & Endocrine_**

    For this Discussion, you will take on the role of a clinician who is building a health history for one of the following cases. Your instructor will assign you your case number.

    | | |
    | — | — |
    | | **Case 3** |
    | **Chief Complaint**<br>**(CC)** | “neck swelling” |
    | **History of Present Illness (HPI)** | A 42-year-old African American female who refers that she has been noticing slow and progressive swelling on her neck for about a year. Also she stated she has lost weight without any food restriction |
    | **PMH** | Patient denies |
    | **Drug Hx** | No medication at the time |
    | **Allergies** | NKA |
    | **Subjective** | Mild difficult to shallow, Neck feels tight, Pt states she feels Palpitations |
    | **PE** | B/P 158/90; Pulse 102; RR 20; Temp 99.2; Ht 5,4; wt 114; BMI 19.6 |
    | **General** | 42-year-old female appears thin. She is anxious – pacing in the room and fidgeting, but in no acute distress. |
    | **HEENT** | Bulging eyes |
    | **Neck** | Diffuse enlargement of the thyroid gland |
    | **Lungs** | CTA AP&L |
    | **Card** | S1S2 without rub, Tachycardia |
    | **Abd** | benign, normoactive bowel sounds x 4 |
    | **GU** | Non contributory |
    | **Ext** | no cyanosis, clubbing or edema |
    | **Integument** | Thin skin, Increase moisture |
    | **Neuro** | No obvious deficits and CN grossly intact II-XII |

    **Once you received your case number, answer the following questions:**

    1.
    **What other subjective data would you obtain?**

    2.
    **What other objective findings would you look for?**

    3.
    **What diagnostic exams do you want to order?**

    4.
    **Name 3 differential diagnoses based on this patient presenting symptoms?**

    5.
    **Give rationales for your each differential diagnosis.**

    Your initial post should be at least 500 words, formatted and cited in current APA style with support from at least 2 academic sources within the last 5 years. Your initial post is worth 8 points.

    **## NUR504Module4Discussion.docx**

    Discussion Topic: Module 4 Discussion

    **_Gastrointestinal & Endocrine_**

    For this Discussion, you will take on the role of a clinician who is building a health history for one of the following cases. Your instructor will assign you your case number.

    | | |
    | — | — |
    | | **Case 3** |
    | **Chief Complaint**<br>**(CC)** | “neck swelling” |
    | **History of Present Illness (HPI)** | A 42-year-old African American female who refers that she has been noticing slow and progressive swelling on her neck for about a year. Also she stated she has lost weight without any food restriction |
    | **PMH** | Patient denies |
    | **Drug Hx** | No medication at the time |
    | **Allergies** | NKA |
    | **Subjective** | Mild difficult to shallow, Neck feels tight, Pt states she feels Palpitations |
    | **PE** | B/P 158/90; Pulse 102; RR 20; Temp 99.2; Ht 5,4; wt 114; BMI 19.6 |
    | **General** | 42-year-old female appears thin. She is anxious – pacing in the room and fidgeting, but in no acute distress. |
    | **HEENT** | Bulging eyes |
    | **Neck** | Diffuse enlargement of the thyroid gland |
    | **Lungs** | CTA AP&L |
    | **Card** | S1S2 without rub, Tachycardia |
    | **Abd** | benign, normoactive bowel sounds x 4 |
    | **GU** | Non contributory |
    | **Ext** | no cyanosis, clubbing or edema |
    | **Integument** | Thin skin, Increase moisture |
    | **Neuro** | No obvious deficits and CN grossly intact II-XII |

    **Once you received your case number, answer the following questions:**

    1.
    **What other subjective data would you obtain?**

    2.
    **What other objective findings would you look for?**

    3.
    **What diagnostic exams do you want to order?**

    4.
    **Name 3 differential diagnoses based on this patient presenting symptoms?**

    5.
    **Give rationales for your each differential diagnosis.**

    Your initial post should be at least 500 words, formatted and cited in current APA style with support from at least 2 academic sources within the last 5 years. Your initial post is worth 8 points.

  • [Solved] 612clm4r

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  • [Solved] mod 4 psychic prisons

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    – ## Module4PSYCHICPRISONS.docx – ## Bova2018_WellsFargodebacle.docx – toolsforanalyzingpower.pdf – HBR_PowerandPoliticsinOrganizationalLife.pdf **## Module4PSYCHICPRISONS.docx** **Module 4: Discussion on "Psychic Prisons"** In this Discussion Board, we will reflect on key concepts within **Plato'…

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    – ## Module4PSYCHICPRISONS.docx

    – ## Bova2018_WellsFargodebacle.docx

    – toolsforanalyzingpower.pdf
    – HBR_PowerandPoliticsinOrganizationalLife.pdf

    **## Module4PSYCHICPRISONS.docx**

    **Module 4: Discussion on "Psychic Prisons"**

    In this Discussion Board, we will reflect on key concepts within
    **Plato's Allegory of the Cave** and
    **Morgan's Chapter 7 (on "Psychic Prisons")** by writing
    **an initial post (at least 400 words**, due on the date noted below) and
    **THREE (3) replies to peers** **(of at least 130 words each**, due within 48 hours of the original due date). Please see the GRADING RUBRIC below for more clarification on earning the maximum here.

    **For your initial post**

    **Watch the TWO videos on Plato's Allegory of the Cave (linked within the** [**Mod 4 Learning Materials page**](https://asu.instructure.com/courses/225986/pages/module-4-learning-materials) **), beginning with the "Orson Wells narration" video (it's a digitized copy of an old/classic educational video on the Allegory, but it provides a clear series of illustrations and a sense of gravitas and timelessness thanks to Orson Wells himself).**

    [https://www.youtube.com/watch?v=guE154B6P8Q](https://www.youtube.com/watch?v=guE154B6P8Q) (THE CAVE)

    [https://www.youtube.com/watch?v=k185ZhNz9nw](https://www.youtube.com/watch?v=k185ZhNz9nw) (PSYCHIC PRISONS)

    [https://www.youtube.com/watch?v=AozJ4AkgAMw](https://www.youtube.com/watch?v=AozJ4AkgAMw) (Jeffrey Pfeffer: Why Cultivating Power is the Secret to Success)

    [https://www.youtube.com/watch?v=m7oO08AwLpc](https://www.youtube.com/watch?v=m7oO08AwLpc) (POWER RELATIONS)

    [https://www.youtube.com/watch?v=iCvmsMzlF7o&list=PLr3XIBco3u_O3RZGLeWaFPyZ6WhL8v86D](https://www.youtube.com/watch?v=iCvmsMzlF7o&list=PLr3XIBco3u_O3RZGLeWaFPyZ6WhL8v86D) (THE POWER OF VULNERABILITY)

    [https://www.strategy-business.com/article/00344](https://www.strategy-business.com/article/00344)

    As you watch, take notes on the major "sections" of the cave and the reactions of people imagined to be imprisoned (and freed) from the cave.

    **Then watch the second video, which explains (in an animated "slide deck" fashion) why the Allegory can help us understand "Psychic Prisons."**

    **First, please discuss Plato's Allegory of the Cave:**

    1.
    **VIDEO reflections: In a solid paragraph (or two), describe TWO of the major shifts in the story/allegory that stood out to you (e.g., two 'scenes' or 'moments' which are particularly striking or memorable to you**, in terms of the power of the story, or the sense of the peoples' tragedy or frustration, etc.)

    2.
    **VIDEO reflections (cont'd): Add a sentence or two on how Plato's Allegory helps us understand "Psychic Prisons"**(using an example of your own, or an observation you can make of a current organization or team, if you can).

    3.
    **TEXT reflections: In chapter 7, Morgan (2006) presents the image of a psychic prison** to explore some of the ways in which organizations and their members become trapped by constructions of reality that ultimately makes it difficult for individuals and organizations to change (e.g., mental models, unconscious processes, identity, patriarchal family, immortality, anxiety).
    **Please summarize at least three element** s of organizational psychology that Morgan presents, and
    **explain how these concepts relate to your own observations / experiences** of how an organization or team performs (e.g., you could reflect on a team you have participated in, or a company, a family, a church/community org., or even a government that has affected you in this way).

    4.
    **Pose a question to your classmates**, asking something you are curious about or unclear on from this module.

    **## Bova2018_WellsFargodebacle.docx**

    Bova (2018, pp. 175-179) includes a chapter (or "story") on Wells Fargo and its debacle of (un)ethical leadership, which I quote in its entirety here:

    **Wells Fargo: A Rhyme Is not a Reason**

    **"Life imitates Art far more than Art imitates Life." — Oscar Wilde, "The Decay of Lying: An Observation."**

    Glengarry Glen Ross is a 1984 Pulitzer Prize-winning play by David Mamet that was made into a film in 1992. One could argue that the movie is one of the most unflattering depictions of the job of being a salesperson Hollywood has ever made. A group of desperate Chicago real estate salesmen are driven to engage in any number of unethical, illegal acts — from lies and flattery to bribery, threats, intimidation, and burglary — to sell undesirable real estate to unwitting prospective buyers.

    Alec Baldwin's character, Blake, a motivational sales trainer, gives an angry and verbally abusive speech to persuade them to close more sales or lose their jobs. "We're adding something special to this month's sales contest. First prize is a Cadillac Eldorado. Second prize is a set of steak knives. Third prize — you're fired!"

    Baldwin's character may have been fictional, but he exemplified — and inspired — a cutthroat, unscrupulous sales culture that even found echoes in Bernie Madoff's infamous Ponzi scheme.

    HIGH-PRESSURE SALES CULTURE GOES AWRY

    Now, once again, the sales profession is challenged to defend its integrity from an example of life imitating art. Wells Fargo — founded in 1852 as a stagecoach express to carry valuable goods to and from the gold mines to the West — is now the world's second-largest bank by market capitalization. After a flurry of acquisitions and mergers in the 1990s and early 2000s, then company CEO Dick Kovacevich had a unique view on the role of banks and how best to 'sell money.'

    Kovacevich looked for ways to make the banking experience similar to other business-to-consumer (B2C) businesses. In Kovacevich's mind, bank branches were 'stores' and bankers were 'salespeople' whose job it was to 'cross-sell' — which meant getting 'customers' — not clients — to buy as many products as possible. "Products' for the bank were things like checking/savings accounts, lines of credit, and mortgages.

    While Kovacevich thought he was getting the company focused on
    **Customer Experience**, in reality his mandates created a high-pressure sales culture. He had launched an initiative called 'Going for Gr-Eight,' which meant getting the customers to buy eight products from the bank. Like at every other sales organization, there were status updates on daily goals. At Wells Fargo this one may have been a bit extreme. There was a branch manager call in the morning about 'how you were going to hit your sales goal, and if you didn't, you'd have a call in the afternoon to explain why and how you were going to fix it.' This kind of high-pressure management practice never ends well: it either pushes good people out of the organization because the environment becomes a bit too toxic, competitive, and aggressive, or
    **_people start gaming the system to meet the unrealistic goals_**. In this case, both happened — and continued even after Kovacevich retired, multiple employees and executives complained, and a new CEO, John Stumpf, came on board.

    ![Infographic of the Wells Fargo debacle (as noted in Bova 2018), highlighting the major events from “CEO LAUNCHED GOING FOR GR-EIGHT” initiative through “HIGH PRESSURE MANAGEMENT” and ending with “PEOPLE STARTED GAMING THE SYSTEM.”](https://www.sweetstudy.com/questions/mod-4-psychic-prisons)

    Maybe one of Stumpf's greatest mistakes, which ultimately led to his downfall, was that he followed the practices that Kovacevich had put in motion. Even with the warning signs in the 1990s, nothing changed. The bad sales practices had become the new culture — and they ultimately came back to bite Wells Fargo. Stumpf never deviated from the sales practices Kovacevich had implemented — including those that were creating a less-than-ethical sales culture. There is no way to know for sure why these sale practices continued, but this statement made to investors unfortunately gives insight as to why management pushed for customers to get more products from them: '
    _customers who had five products with Wells Fargo were three times as profitable as those with three products, while those with eight products were five times as profitable. Additionally, the more accounts a customer had, the less likely it was that he or she would switch to another bank paying higher rates of interest_.'

    Fast-forward to September 2016. The customer-banking giant (and the biggest U.S. mortgage lender) was facing its biggest scandal in its history. It fired 5,300 people, most of whom were low-level employees, as well as 10 executives. Other executives chose to step down or retire. One of them was Carrie Tolstedt, executive vice president of community banking, who oversaw over 100,000 tellers and other frontline employees at more than 6,200 Wells Fargo branches. She was paid $9.5 million in 2015 because of her 'strong cross-selling ratio' and her work 'reinforcing a strong risk culture.' Wells Fargo CEO John Stumpf subsequently resigned under pressure. The board has since clawed back over $100 million in stock and executive compensation, paid $185 million to regulators, and settled a class-action suit for $142 billion.

    What went wrong? How did Wells Fargo stray so far from its longstanding culture of integrity and putting the customer first? Wells Fargo has since acknowledged that its employees were under too much pressure to meet aggressive sales targets — sometimes as high as twenty banking products a day like a new account, a mortgage, a retirement account, or even online banking — whatever it took. During the investigation, regulators found that Wells Fargo had 3.5 million accounts that were potentially opened without the customer's permission between 2009 and 2016. It also found that 'the Bank's sales practices were unethical; the Bank's actions caused harm to consumers; and Bank management had not responded promptly to address these issues.'

    According to Wells Fargo, its vision is to 'satisfy our customers' needs, and help them succeed financially.' The company emphasizes its mission: 'Our vision has nothing to do with transactions, pushing products, or getting bigger for the sake of bigness.
    **_It's about building lifelong relationships one customer at a time_**…. We strive to be recognized by our stakeholders as setting the standard among the world's great companies for integrity and principled performance. This is more than just doing the right thing. We also have to do it in the right way.' Unfortunately, they lost sight of this vision along the way.

    This one story uncovers the unsavory tactics used when faced with a highly aggressive sales culture. It can happen in any industry, not just banking. The lesson here is: even when pursuing hyper-growth, never sidestep ethical behavior in pursuit of higher sales numbers and don't ever create a sales culture that rewards bad behavior or forces people to game the system just to maintain their jobs.
    **_Do what's right by your sales force so that they can do what's right for your customers. Every time._**

    **WELLS FARGO: KEY TAKEAWAYS**

    · One of the biggest mistakes in reasoning made by Kovacevich was attributing causation to correlation when he noticed that customers with more accounts did more business with the bank.

    · A high-pressure, top-down management sales environment is not the only reason sales organizations can find themselves on the wrong side of doing what's right for the customer and/or the business. Sometimes it can be the lack of training, tools, and processes, which are the reasons sales gets off track. Regardless of the reason, unethical behavior in sales must never be tolerated.

    · It would be fair to say that Wells Fargo
    _wanted to deliver a better_ **Customer Experience** than its competitors. It would also be fair to say that they were very focused on
    **Customer Base Penetration** and
    **Product Expansion** by trying to inspire existing customers to buy more products from them. All three of those paths plus
    **Optimize Sales** in combination can be a game changer if done well. However, Wells Fargo failed, and failed miserably, on the (internal) people side of those sales efforts. The pressure from above to hit unrealistic sales targets, coupled with a complacent management team, created the perfect storm for bad (sales) behavior. If you have a situation arise like Wells Fargo did in the
    **Optimize Sales** path and you ignore it, it can and will wipe out all of the efforts and progress you have made in the other paths.

    ·
    **_Sometimes bad sales behavior follows bad sales management_**. As leaders, it is our job to inspire people and help them realize ways that they can achieve their best performance. Overmanaging isn't one of those ways. Command and control tactics are bound to backfire, whether you are managing a team of two or a team of two thousand. The last-mile employees, those who are facing customers, are the voice of your brand.

    Work Cited:
    Bova, Tiffany. 2018. Growth IQ: Get Smarter About Building Your Company's Future. New York: Portfolio/Penguin. Pp. 175-179.

    ## image1.jpeg

    **toolsforanalyzingpower.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/toolsforanalyzingpower-pdf)

    **HBR_PowerandPoliticsinOrganizationalLife.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/hbr-powerandpoliticsinorganizationallife-pdf)

    **HBR_PowerandPoliticsinOrganizationalLife.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/hbr-powerandpoliticsinorganizationallife-pdf)

    **## Module4PSYCHICPRISONS.docx**

    **Module 4: Discussion on "Psychic Prisons"**

    In this Discussion Board, we will reflect on key concepts within
    **Plato's Allegory of the Cave** and
    **Morgan's Chapter 7 (on "Psychic Prisons")** by writing
    **an initial post (at least 400 words**, due on the date noted below) and
    **THREE (3) replies to peers** **(of at least 130 words each**, due within 48 hours of the original due date). Please see the GRADING RUBRIC below for more clarification on earning the maximum here.

    **For your initial post**

    **Watch the TWO videos on Plato's Allegory of the Cave (linked within the** [**Mod 4 Learning Materials page**](https://asu.instructure.com/courses/225986/pages/module-4-learning-materials) **), beginning with the "Orson Wells narration" video (it's a digitized copy of an old/classic educational video on the Allegory, but it provides a clear series of illustrations and a sense of gravitas and timelessness thanks to Orson Wells himself).**

    [https://www.youtube.com/watch?v=guE154B6P8Q](https://www.youtube.com/watch?v=guE154B6P8Q) (THE CAVE)

    [https://www.youtube.com/watch?v=k185ZhNz9nw](https://www.youtube.com/watch?v=k185ZhNz9nw) (PSYCHIC PRISONS)

    [https://www.youtube.com/watch?v=AozJ4AkgAMw](https://www.youtube.com/watch?v=AozJ4AkgAMw) (Jeffrey Pfeffer: Why Cultivating Power is the Secret to Success)

    [https://www.youtube.com/watch?v=m7oO08AwLpc](https://www.youtube.com/watch?v=m7oO08AwLpc) (POWER RELATIONS)

    [https://www.youtube.com/watch?v=iCvmsMzlF7o&list=PLr3XIBco3u_O3RZGLeWaFPyZ6WhL8v86D](https://www.youtube.com/watch?v=iCvmsMzlF7o&list=PLr3XIBco3u_O3RZGLeWaFPyZ6WhL8v86D) (THE POWER OF VULNERABILITY)

    [https://www.strategy-business.com/article/00344](https://www.strategy-business.com/article/00344)

    As you watch, take notes on the major "sections" of the cave and the reactions of people imagined to be imprisoned (and freed) from the cave.

    **Then watch the second video, which explains (in an animated "slide deck" fashion) why the Allegory can help us understand "Psychic Prisons."**

    **First, please discuss Plato's Allegory of the Cave:**

    1.
    **VIDEO reflections: In a solid paragraph (or two), describe TWO of the major shifts in the story/allegory that stood out to you (e.g., two 'scenes' or 'moments' which are particularly striking or memorable to you**, in terms of the power of the story, or the sense of the peoples' tragedy or frustration, etc.)

    2.
    **VIDEO reflections (cont'd): Add a sentence or two on how Plato's Allegory helps us understand "Psychic Prisons"**(using an example of your own, or an observation you can make of a current organization or team, if you can).

    3.
    **TEXT reflections: In chapter 7, Morgan (2006) presents the image of a psychic prison** to explore some of the ways in which organizations and their members become trapped by constructions of reality that ultimately makes it difficult for individuals and organizations to change (e.g., mental models, unconscious processes, identity, patriarchal family, immortality, anxiety).
    **Please summarize at least three element** s of organizational psychology that Morgan presents, and
    **explain how these concepts relate to your own observations / experiences** of how an organization or team performs (e.g., you could reflect on a team you have participated in, or a company, a family, a church/community org., or even a government that has affected you in this way).

    4.
    **Pose a question to your classmates**, asking something you are curious about or unclear on from this module.

    **## Bova2018_WellsFargodebacle.docx**

    Bova (2018, pp. 175-179) includes a chapter (or "story") on Wells Fargo and its debacle of (un)ethical leadership, which I quote in its entirety here:

    **Wells Fargo: A Rhyme Is not a Reason**

    **"Life imitates Art far more than Art imitates Life." — Oscar Wilde, "The Decay of Lying: An Observation."**

    Glengarry Glen Ross is a 1984 Pulitzer Prize-winning play by David Mamet that was made into a film in 1992. One could argue that the movie is one of the most unflattering depictions of the job of being a salesperson Hollywood has ever made. A group of desperate Chicago real estate salesmen are driven to engage in any number of unethical, illegal acts — from lies and flattery to bribery, threats, intimidation, and burglary — to sell undesirable real estate to unwitting prospective buyers.

    Alec Baldwin's character, Blake, a motivational sales trainer, gives an angry and verbally abusive speech to persuade them to close more sales or lose their jobs. "We're adding something special to this month's sales contest. First prize is a Cadillac Eldorado. Second prize is a set of steak knives. Third prize — you're fired!"

    Baldwin's character may have been fictional, but he exemplified — and inspired — a cutthroat, unscrupulous sales culture that even found echoes in Bernie Madoff's infamous Ponzi scheme.

    HIGH-PRESSURE SALES CULTURE GOES AWRY

    Now, once again, the sales profession is challenged to defend its integrity from an example of life imitating art. Wells Fargo — founded in 1852 as a stagecoach express to carry valuable goods to and from the gold mines to the West — is now the world's second-largest bank by market capitalization. After a flurry of acquisitions and mergers in the 1990s and early 2000s, then company CEO Dick Kovacevich had a unique view on the role of banks and how best to 'sell money.'

    Kovacevich looked for ways to make the banking experience similar to other business-to-consumer (B2C) businesses. In Kovacevich's mind, bank branches were 'stores' and bankers were 'salespeople' whose job it was to 'cross-sell' — which meant getting 'customers' — not clients — to buy as many products as possible. "Products' for the bank were things like checking/savings accounts, lines of credit, and mortgages.

    While Kovacevich thought he was getting the company focused on
    **Customer Experience**, in reality his mandates created a high-pressure sales culture. He had launched an initiative called 'Going for Gr-Eight,' which meant getting the customers to buy eight products from the bank. Like at every other sales organization, there were status updates on daily goals. At Wells Fargo this one may have been a bit extreme. There was a branch manager call in the morning about 'how you were going to hit your sales goal, and if you didn't, you'd have a call in the afternoon to explain why and how you were going to fix it.' This kind of high-pressure management practice never ends well: it either pushes good people out of the organization because the environment becomes a bit too toxic, competitive, and aggressive, or
    **_people start gaming the system to meet the unrealistic goals_**. In this case, both happened — and continued even after Kovacevich retired, multiple employees and executives complained, and a new CEO, John Stumpf, came on board.

    ![Infographic of the Wells Fargo debacle (as noted in Bova 2018), highlighting the major events from “CEO LAUNCHED GOING FOR GR-EIGHT” initiative through “HIGH PRESSURE MANAGEMENT” and ending with “PEOPLE STARTED GAMING THE SYSTEM.”](https://www.sweetstudy.com/questions/mod-4-psychic-prisons)

    Maybe one of Stumpf's greatest mistakes, which ultimately led to his downfall, was that he followed the practices that Kovacevich had put in motion. Even with the warning signs in the 1990s, nothing changed. The bad sales practices had become the new culture — and they ultimately came back to bite Wells Fargo. Stumpf never deviated from the sales practices Kovacevich had implemented — including those that were creating a less-than-ethical sales culture. There is no way to know for sure why these sale practices continued, but this statement made to investors unfortunately gives insight as to why management pushed for customers to get more products from them: '
    _customers who had five products with Wells Fargo were three times as profitable as those with three products, while those with eight products were five times as profitable. Additionally, the more accounts a customer had, the less likely it was that he or she would switch to another bank paying higher rates of interest_.'

    Fast-forward to September 2016. The customer-banking giant (and the biggest U.S. mortgage lender) was facing its biggest scandal in its history. It fired 5,300 people, most of whom were low-level employees, as well as 10 executives. Other executives chose to step down or retire. One of them was Carrie Tolstedt, executive vice president of community banking, who oversaw over 100,000 tellers and other frontline employees at more than 6,200 Wells Fargo branches. She was paid $9.5 million in 2015 because of her 'strong cross-selling ratio' and her work 'reinforcing a strong risk culture.' Wells Fargo CEO John Stumpf subsequently resigned under pressure. The board has since clawed back over $100 million in stock and executive compensation, paid $185 million to regulators, and settled a class-action suit for $142 billion.

    What went wrong? How did Wells Fargo stray so far from its longstanding culture of integrity and putting the customer first? Wells Fargo has since acknowledged that its employees were under too much pressure to meet aggressive sales targets — sometimes as high as twenty banking products a day like a new account, a mortgage, a retirement account, or even online banking — whatever it took. During the investigation, regulators found that Wells Fargo had 3.5 million accounts that were potentially opened without the customer's permission between 2009 and 2016. It also found that 'the Bank's sales practices were unethical; the Bank's actions caused harm to consumers; and Bank management had not responded promptly to address these issues.'

    According to Wells Fargo, its vision is to 'satisfy our customers' needs, and help them succeed financially.' The company emphasizes its mission: 'Our vision has nothing to do with transactions, pushing products, or getting bigger for the sake of bigness.
    **_It's about building lifelong relationships one customer at a time_**…. We strive to be recognized by our stakeholders as setting the standard among the world's great companies for integrity and principled performance. This is more than just doing the right thing. We also have to do it in the right way.' Unfortunately, they lost sight of this vision along the way.

    This one story uncovers the unsavory tactics used when faced with a highly aggressive sales culture. It can happen in any industry, not just banking. The lesson here is: even when pursuing hyper-growth, never sidestep ethical behavior in pursuit of higher sales numbers and don't ever create a sales culture that rewards bad behavior or forces people to game the system just to maintain their jobs.
    **_Do what's right by your sales force so that they can do what's right for your customers. Every time._**

    **WELLS FARGO: KEY TAKEAWAYS**

    · One of the biggest mistakes in reasoning made by Kovacevich was attributing causation to correlation when he noticed that customers with more accounts did more business with the bank.

    · A high-pressure, top-down management sales environment is not the only reason sales organizations can find themselves on the wrong side of doing what's right for the customer and/or the business. Sometimes it can be the lack of training, tools, and processes, which are the reasons sales gets off track. Regardless of the reason, unethical behavior in sales must never be tolerated.

    · It would be fair to say that Wells Fargo
    _wanted to deliver a better_ **Customer Experience** than its competitors. It would also be fair to say that they were very focused on
    **Customer Base Penetration** and
    **Product Expansion** by trying to inspire existing customers to buy more products from them. All three of those paths plus
    **Optimize Sales** in combination can be a game changer if done well. However, Wells Fargo failed, and failed miserably, on the (internal) people side of those sales efforts. The pressure from above to hit unrealistic sales targets, coupled with a complacent management team, created the perfect storm for bad (sales) behavior. If you have a situation arise like Wells Fargo did in the
    **Optimize Sales** path and you ignore it, it can and will wipe out all of the efforts and progress you have made in the other paths.

    ·
    **_Sometimes bad sales behavior follows bad sales management_**. As leaders, it is our job to inspire people and help them realize ways that they can achieve their best performance. Overmanaging isn't one of those ways. Command and control tactics are bound to backfire, whether you are managing a team of two or a team of two thousand. The last-mile employees, those who are facing customers, are the voice of your brand.

    Work Cited:
    Bova, Tiffany. 2018. Growth IQ: Get Smarter About Building Your Company's Future. New York: Portfolio/Penguin. Pp. 175-179.

    ## image1.jpeg

    **toolsforanalyzingpower.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/toolsforanalyzingpower-pdf)

    **HBR_PowerandPoliticsinOrganizationalLife.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/hbr-powerandpoliticsinorganizationallife-pdf)

    **## Module4PSYCHICPRISONS.docx**

    **Module 4: Discussion on "Psychic Prisons"**

    In this Discussion Board, we will reflect on key concepts within
    **Plato's Allegory of the Cave** and
    **Morgan's Chapter 7 (on "Psychic Prisons")** by writing
    **an initial post (at least 400 words**, due on the date noted below) and
    **THREE (3) replies to peers** **(of at least 130 words each**, due within 48 hours of the original due date). Please see the GRADING RUBRIC below for more clarification on earning the maximum here.

    **For your initial post**

    **Watch the TWO videos on Plato's Allegory of the Cave (linked within the** [**Mod 4 Learning Materials page**](https://asu.instructure.com/courses/225986/pages/module-4-learning-materials) **), beginning with the "Orson Wells narration" video (it's a digitized copy of an old/classic educational video on the Allegory, but it provides a clear series of illustrations and a sense of gravitas and timelessness thanks to Orson Wells himself).**

    [https://www.youtube.com/watch?v=guE154B6P8Q](https://www.youtube.com/watch?v=guE154B6P8Q) (THE CAVE)

    [https://www.youtube.com/watch?v=k185ZhNz9nw](https://www.youtube.com/watch?v=k185ZhNz9nw) (PSYCHIC PRISONS)

    [https://www.youtube.com/watch?v=AozJ4AkgAMw](https://www.youtube.com/watch?v=AozJ4AkgAMw) (Jeffrey Pfeffer: Why Cultivating Power is the Secret to Success)

    [https://www.youtube.com/watch?v=m7oO08AwLpc](https://www.youtube.com/watch?v=m7oO08AwLpc) (POWER RELATIONS)

    [https://www.youtube.com/watch?v=iCvmsMzlF7o&list=PLr3XIBco3u_O3RZGLeWaFPyZ6WhL8v86D](https://www.youtube.com/watch?v=iCvmsMzlF7o&list=PLr3XIBco3u_O3RZGLeWaFPyZ6WhL8v86D) (THE POWER OF VULNERABILITY)

    [https://www.strategy-business.com/article/00344](https://www.strategy-business.com/article/00344)

    As you watch, take notes on the major "sections" of the cave and the reactions of people imagined to be imprisoned (and freed) from the cave.

    **Then watch the second video, which explains (in an animated "slide deck" fashion) why the Allegory can help us understand "Psychic Prisons."**

    **First, please discuss Plato's Allegory of the Cave:**

    1.
    **VIDEO reflections: In a solid paragraph (or two), describe TWO of the major shifts in the story/allegory that stood out to you (e.g., two 'scenes' or 'moments' which are particularly striking or memorable to you**, in terms of the power of the story, or the sense of the peoples' tragedy or frustration, etc.)

    2.
    **VIDEO reflections (cont'd): Add a sentence or two on how Plato's Allegory helps us understand "Psychic Prisons"**(using an example of your own, or an observation you can make of a current organization or team, if you can).

    3.
    **TEXT reflections: In chapter 7, Morgan (2006) presents the image of a psychic prison** to explore some of the ways in which organizations and their members become trapped by constructions of reality that ultimately makes it difficult for individuals and organizations to change (e.g., mental models, unconscious processes, identity, patriarchal family, immortality, anxiety).
    **Please summarize at least three element** s of organizational psychology that Morgan presents, and
    **explain how these concepts relate to your own observations / experiences** of how an organization or team performs (e.g., you could reflect on a team you have participated in, or a company, a family, a church/community org., or even a government that has affected you in this way).

    4.
    **Pose a question to your classmates**, asking something you are curious about or unclear on from this module.

    **## Bova2018_WellsFargodebacle.docx**

    Bova (2018, pp. 175-179) includes a chapter (or "story") on Wells Fargo and its debacle of (un)ethical leadership, which I quote in its entirety here:

    **Wells Fargo: A Rhyme Is not a Reason**

    **"Life imitates Art far more than Art imitates Life." — Oscar Wilde, "The Decay of Lying: An Observation."**

    Glengarry Glen Ross is a 1984 Pulitzer Prize-winning play by David Mamet that was made into a film in 1992. One could argue that the movie is one of the most unflattering depictions of the job of being a salesperson Hollywood has ever made. A group of desperate Chicago real estate salesmen are driven to engage in any number of unethical, illegal acts — from lies and flattery to bribery, threats, intimidation, and burglary — to sell undesirable real estate to unwitting prospective buyers.

    Alec Baldwin's character, Blake, a motivational sales trainer, gives an angry and verbally abusive speech to persuade them to close more sales or lose their jobs. "We're adding something special to this month's sales contest. First prize is a Cadillac Eldorado. Second prize is a set of steak knives. Third prize — you're fired!"

    Baldwin's character may have been fictional, but he exemplified — and inspired — a cutthroat, unscrupulous sales culture that even found echoes in Bernie Madoff's infamous Ponzi scheme.

    HIGH-PRESSURE SALES CULTURE GOES AWRY

    Now, once again, the sales profession is challenged to defend its integrity from an example of life imitating art. Wells Fargo — founded in 1852 as a stagecoach express to carry valuable goods to and from the gold mines to the West — is now the world's second-largest bank by market capitalization. After a flurry of acquisitions and mergers in the 1990s and early 2000s, then company CEO Dick Kovacevich had a unique view on the role of banks and how best to 'sell money.'

    Kovacevich looked for ways to make the banking experience similar to other business-to-consumer (B2C) businesses. In Kovacevich's mind, bank branches were 'stores' and bankers were 'salespeople' whose job it was to 'cross-sell' — which meant getting 'customers' — not clients — to buy as many products as possible. "Products' for the bank were things like checking/savings accounts, lines of credit, and mortgages.

    While Kovacevich thought he was getting the company focused on
    **Customer Experience**, in reality his mandates created a high-pressure sales culture. He had launched an initiative called 'Going for Gr-Eight,' which meant getting the customers to buy eight products from the bank. Like at every other sales organization, there were status updates on daily goals. At Wells Fargo this one may have been a bit extreme. There was a branch manager call in the morning about 'how you were going to hit your sales goal, and if you didn't, you'd have a call in the afternoon to explain why and how you were going to fix it.' This kind of high-pressure management practice never ends well: it either pushes good people out of the organization because the environment becomes a bit too toxic, competitive, and aggressive, or
    **_people start gaming the system to meet the unrealistic goals_**. In this case, both happened — and continued even after Kovacevich retired, multiple employees and executives complained, and a new CEO, John Stumpf, came on board.

    ![Infographic of the Wells Fargo debacle (as noted in Bova 2018), highlighting the major events from “CEO LAUNCHED GOING FOR GR-EIGHT” initiative through “HIGH PRESSURE MANAGEMENT” and ending with “PEOPLE STARTED GAMING THE SYSTEM.”](https://www.sweetstudy.com/questions/mod-4-psychic-prisons)

    Maybe one of Stumpf's greatest mistakes, which ultimately led to his downfall, was that he followed the practices that Kovacevich had put in motion. Even with the warning signs in the 1990s, nothing changed. The bad sales practices had become the new culture — and they ultimately came back to bite Wells Fargo. Stumpf never deviated from the sales practices Kovacevich had implemented — including those that were creating a less-than-ethical sales culture. There is no way to know for sure why these sale practices continued, but this statement made to investors unfortunately gives insight as to why management pushed for customers to get more products from them: '
    _customers who had five products with Wells Fargo were three times as profitable as those with three products, while those with eight products were five times as profitable. Additionally, the more accounts a customer had, the less likely it was that he or she would switch to another bank paying higher rates of interest_.'

    Fast-forward to September 2016. The customer-banking giant (and the biggest U.S. mortgage lender) was facing its biggest scandal in its history. It fired 5,300 people, most of whom were low-level employees, as well as 10 executives. Other executives chose to step down or retire. One of them was Carrie Tolstedt, executive vice president of community banking, who oversaw over 100,000 tellers and other frontline employees at more than 6,200 Wells Fargo branches. She was paid $9.5 million in 2015 because of her 'strong cross-selling ratio' and her work 'reinforcing a strong risk culture.' Wells Fargo CEO John Stumpf subsequently resigned under pressure. The board has since clawed back over $100 million in stock and executive compensation, paid $185 million to regulators, and settled a class-action suit for $142 billion.

    What went wrong? How did Wells Fargo stray so far from its longstanding culture of integrity and putting the customer first? Wells Fargo has since acknowledged that its employees were under too much pressure to meet aggressive sales targets — sometimes as high as twenty banking products a day like a new account, a mortgage, a retirement account, or even online banking — whatever it took. During the investigation, regulators found that Wells Fargo had 3.5 million accounts that were potentially opened without the customer's permission between 2009 and 2016. It also found that 'the Bank's sales practices were unethical; the Bank's actions caused harm to consumers; and Bank management had not responded promptly to address these issues.'

    According to Wells Fargo, its vision is to 'satisfy our customers' needs, and help them succeed financially.' The company emphasizes its mission: 'Our vision has nothing to do with transactions, pushing products, or getting bigger for the sake of bigness.
    **_It's about building lifelong relationships one customer at a time_**…. We strive to be recognized by our stakeholders as setting the standard among the world's great companies for integrity and principled performance. This is more than just doing the right thing. We also have to do it in the right way.' Unfortunately, they lost sight of this vision along the way.

    This one story uncovers the unsavory tactics used when faced with a highly aggressive sales culture. It can happen in any industry, not just banking. The lesson here is: even when pursuing hyper-growth, never sidestep ethical behavior in pursuit of higher sales numbers and don't ever create a sales culture that rewards bad behavior or forces people to game the system just to maintain their jobs.
    **_Do what's right by your sales force so that they can do what's right for your customers. Every time._**

    **WELLS FARGO: KEY TAKEAWAYS**

    · One of the biggest mistakes in reasoning made by Kovacevich was attributing causation to correlation when he noticed that customers with more accounts did more business with the bank.

    · A high-pressure, top-down management sales environment is not the only reason sales organizations can find themselves on the wrong side of doing what's right for the customer and/or the business. Sometimes it can be the lack of training, tools, and processes, which are the reasons sales gets off track. Regardless of the reason, unethical behavior in sales must never be tolerated.

    · It would be fair to say that Wells Fargo
    _wanted to deliver a better_ **Customer Experience** than its competitors. It would also be fair to say that they were very focused on
    **Customer Base Penetration** and
    **Product Expansion** by trying to inspire existing customers to buy more products from them. All three of those paths plus
    **Optimize Sales** in combination can be a game changer if done well. However, Wells Fargo failed, and failed miserably, on the (internal) people side of those sales efforts. The pressure from above to hit unrealistic sales targets, coupled with a complacent management team, created the perfect storm for bad (sales) behavior. If you have a situation arise like Wells Fargo did in the
    **Optimize Sales** path and you ignore it, it can and will wipe out all of the efforts and progress you have made in the other paths.

    ·
    **_Sometimes bad sales behavior follows bad sales management_**. As leaders, it is our job to inspire people and help them realize ways that they can achieve their best performance. Overmanaging isn't one of those ways. Command and control tactics are bound to backfire, whether you are managing a team of two or a team of two thousand. The last-mile employees, those who are facing customers, are the voice of your brand.

    Work Cited:
    Bova, Tiffany. 2018. Growth IQ: Get Smarter About Building Your Company's Future. New York: Portfolio/Penguin. Pp. 175-179.

    ## image1.jpeg

    **toolsforanalyzingpower.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/toolsforanalyzingpower-pdf)

    **HBR_PowerandPoliticsinOrganizationalLife.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/hbr-powerandpoliticsinorganizationallife-pdf)

    – 1
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    Need some help with mergers and acquisitions assignment – ## Module_Seven_Introduction.html.zip – ## ModuleSeven_Resources_Change_Management_Best_Practices.html.zip – ## ModuleSevenCaseAnalysisGuidelinesandRubric.html.zip **## Module_Seven_Introduction.html.zip** ## Module_Seven_Introduct…

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    – ## Module_Seven_Introduction.html.zip

    – ## ModuleSeven_Resources_Change_Management_Best_Practices.html.zip

    – ## ModuleSevenCaseAnalysisGuidelinesandRubric.html.zip

    **## Module_Seven_Introduction.html.zip**

    ## Module_Seven_Introduction.html

    ![banner](https://www.sweetstudy.com/shared/HTML-Template-Library/GC%20Core%20Paced/assets/img/banner_07.jpg)

    ## Module Seven

    ### Learning Objectives

    By the end of this module, you will meet these learning objectives:

    – Identify risks, challenges, and best practices related to postmerger and post-acquisition states
    – Create a business case report to assess the future state of business functioning

    ### Module Overview

    Preparing for the future is an important need that organizations must fulfill at all times, but especially during times of change. One method that helps with such preparation is the business case method. Using this method, organizations can challenge their critical thinking and explore alternative approaches to problem solving. Using the business case method requires the organization to simulate the outcome of various alternative situations and choose the best option available from the list.

    Another method to minimize the risks and challenges related to change management is to analyze similar scenarios from other organizations. This is known as a case analysis method. This method helps in identifying the risks, challenges, and best practices based on the outcomes of other organizations.

    Both these methods help you evaluate various business needs and their significance. These methods can also help you determine critical strategic requirements and ensure that recommended solutions meet the overall business needs. Additionally, these methods allow organizations to evaluate the impact that unexpected changes may have on key business decisions.

    In short, by using the business case method and the case analysis method, you can test the robustness of business decisions and secure the future of the organization.

    As a member of the strategic planning team of a life sciences organization in the Midwest, you have been helping the organization plan its exit strategy. So far, you have evaluated potential buyers and assessed potential risks related to the proposed sale.

    In this module, you will determine possible effective change management strategies related to the post-acquisition phase for the organization in the course scenario. To do this, you will analyze a case study to identify various risks, challenges, and best practices related to how the organizations in the case study handled their change management strategy.

    ### Module at a Glance

    This is the recommended plan for completing the reading assignments and activities within the module. Additional information can be found in the module Resources section and on the module table of contents page.

    1. Review the module resources.
    2. Submit your case analysis report.

    **## ModuleSeven_Resources_Change_Management_Best_Practices.html.zip**

    ## Module Seven_Resources_Change_Management_Best_Practices.html

    ## Introduction

    In this resource section, you will explore business scenarios and case analyses. You will also learn about different aspects of strategic design and its components, processes, and principles. Finally, you will learn about factors that affect postmerger integration and reorganization.

    | | |
    | — | — |
    | ![](https://www.sweetstudy.com/shared/HTML-Template-Library/GC%20Core%20Paced/assets/img/icons_snhu/icon_required.png) | Required Resources |

    Reading: Global Mergers and Acquisitions: Combining Companies Across Borders,
    [Chapter 13](https://go.openathens.net/redirector/snhu.edu?url=https%3A%2F%2Fa.cloud.igpublish.com%2Figlibrary%2Fviewerplus%2Fbook%2FBEPB0000717%2F154%2F40288b8c2f8a9868012f8ac6bfa7000a%2Fff8080816294a6cf0162a9294c9e002e%2F40288b8c2f8a9868012f8ac6bfa7000a%2Fdetail)

    This chapter in the Shapiro Library resource explores various aspects of postmerger integration and reorganization. In this chapter, you will learn about the degree of integration, task characteristics, procedural integration, and physical integration. As you read, consider the following questions:

    – What is procedural integration?
    – What is physical integration?
    – What are the approaches to integration?

    Reading:
    [Issues and Analysis of Leadership, Strategy, Behavior, and Accounting of Mergers and Acquisitions: A Case Study of a Merger of Two Mega-corporations](https://search.ebscohost.com/login.aspx?direct=true&custid=shapiro&authtype=athens,ip&db=bsu&AN=138949188&site=eds-live&scope=site)

    To access this Shapiro Library resource, select the PDF Full Text option. This article from Shapiro Library discusses strategic issues of mergers and acquisitions based on a case study of a recent merger of two large U.S. corporations. The authors discuss issues related to leadership, strategy, organizational science, accounting, marketing, and others. As you read, consider the following questions:

    – What role do various leaders and teams play in managing changes specific to mergers and acquisitions?
    – What are some key potential challenges related to mergers and acquisitions?
    – What are the best practices to ensure a smooth transition post a merger or acquisition?

    Reading:
    [Mergers and Acquisitions: Best Practices for Successful Integration](https://search.ebscohost.com/login.aspx?direct=true&custid=shapiro&authtype=athens,ip&db=bsu&AN=36272037&site=eds-live&scope=site)

    This Shapiro Library resource explores various best practices related to successful integration after mergers and acquisitions. As you read, consider the following questions:

    – What are the key integration levers and components?
    – What are steps of the integration process?
    – What are the best practices for successful integration?

    | | |
    | — | — |
    | ![](https://www.sweetstudy.com/shared/HTML-Template-Library/GC%20Core%20Paced/assets/img/icons_snhu/icon_optional.png) | Additional Support (Optional) |

    Textbook: Strategic Opportunity Management (Tighe),
    [Chapter 2](https://www.sweetstudy.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=1958908&type=lti&rcode=snhu-1999593&srcou=827343)

    This chapter introduces business scenarios, their history, their value in making strategic decisions, and some drawbacks of using them.

    Textbook: Strategic Opportunity Management (Tighe),
    [Chapter 10](https://www.sweetstudy.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=1958908&type=lti&rcode=snhu-1999595&srcou=827343)

    Revisit this chapter to review essential aspects of strategic design including its components, processes, and principles. This chapter also discusses future proofing the strategic design.

    Video:
    [Leading Change and Continuity](https://go.openathens.net/redirector/snhu.edu?url=https%3A%2F%2Fsk.sagepub.com%2Fvideo%2Fleading-change-and-continuity) (32:16)

    In this video from SAGE Video, Jonathan Gosling, PhD, discusses models, processes, and best practices for leading change in an organization by using analogies ranging from movies and soap operas to Shakespearean theater.

    **## ModuleSevenCaseAnalysisGuidelinesandRubric.html.zip**

    ## Module Seven Case Analysis Guidelines and Rubric.html

    ## MBA 699 Module Seven Case Analysis Guidelines and Rubric

    ### Overview

    An important aspect of a change management strategy is to consider how different alternatives may impact future outcomes. Organizations often use the business case method to explore strategic alternatives as it helps simulate a real situation. Such simulations help with identifying business issues and provide critical information that organizations can then use to arrive at their own conclusions.

    The VP of business development has asked you to analyze other organizations that have gone through the exit process. Doing so will help you identify common risks, challenges, and best practices related to mergers and acquisitions and apply this knowledge to guide the change management strategy of the life sciences organization. For example, if two merging organizations have extremely different communication styles or organizational cultures, it may often lead to conflict between the management and the employees. The same is true when one organization is acquiring another organization. Therefore, it is important that you identify all potential risks and challenges and include the best practices to avoid similar conflicts in your organization after it has been acquired.

    You have decided to research a business case that may help you learn from the experiences of another organization.

    The focus of your analysis should be on change management and the associated best practices that impacted the transformation of the organization in the case.

    ### Prompt

    Review the case study
    [Bumpy Road Ahead: The Automotive Interiors Merger That Wasn’t](https://go.openathens.net/redirector/snhu.edu?url=https%3A%2F%2Fsk.sagepub.com%2Fcases%2Fbumpy-road-ahead-the-automotive-interiors-merger-that-wasnt). Next, consider the following steps to complete your analysis of the automotive case and apply your findings from the case analysis to your work in the life sciences organization in the course scenario.

    Specifically, you must address the following criteria:

    Case Study Review

    1. Provide a brief overview of the two organizations in the case study that addresses the following:

    1. Identify common characteristics of each organization.
    2. Explain how the products and services of the two organizations differ.

    – Describe the key issues that affected the merger plan and its implementation.

    1. What were the key issues related to organizational cultures and structural integration that created problems after the merger of the two organizations? Support your response with information from the case.

    – Evaluate the postmerger integration and change management strategies used in the case. Your response should address the following:

    1. How did the key decision makers respond to the challenges with the postmerger integration?
    2. What led to the challenges faced by the organization after the merger?
    3. Could these challenges have been prevented using different change management strategies? Explain.

    Recommendations

    1. Based on your findings from the case study, describe specific areas that may lead to post-acquisition risks and challenges for the life sciences organization in the course scenario. Support your response.
    2. Recommend change management best practices the life sciences organization can use for managing post-acquisition integration in a planned manner and avoid the risks and challenges you’ve identified above.

    ### What to Submit

    Submit a 4- to 5-page Word document using double spacing, 12-point Times New Roman font, and one-inch margins. Sources should be cited according to APA style. Consult the
    [Shapiro Library APA Style Guide](https://snhu.ink/ShapiroAPAGuide) for more information on citations.

    ### Module Seven Case Analysis Rubric

    | Criteria | Exemplary (100%) | Proficient (90%) | Needs Improvement (70%) | Not Evident (0%) | Value |
    | — | — | — | — | — | — |
    | Case Study Review: Overview | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Provides a brief overview of the two organizations in the case; identifies common characteristics of the two organizations; explains how the products and services of the two organizations differ | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include explaining the similarities and differences in the two organizations | Does not attempt criterion | 20 |
    | Case Study Review: Key Issues | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Describes key issues related to organizational cultures and structural integration that created problems after the merger of the two organizations | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include describing at least one key issue supported by facts from the case | Does not attempt criterion | 20 |
    | Case Study Review: Postmerger Integration | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Evaluates the postmerger integration and change management strategies; supports evaluation with facts from the case and addresses how the key decision makers responded to the challenges with the postmerger integration, the possible cause of challenges, and if these challenges could have been prevented using different change management strategies | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include using relevant facts from the case to support the evaluation, such as an example of how the key decision makers responded to the challenges, what caused the challenges, or what could have been done to prevent these challenges | Does not attempt criterion | 20 |
    | Recommendations: Post-acquisition Risks and Challenges | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Identifies specific areas that may lead to post-acquisition challenges in the organization from the course scenario; provides examples of possible risks and challenges the organization in the scenario may face | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include providing specific and relevant examples of possible risks and challenges that the organization in the scenario may face post-acquisition | Does not attempt criterion | 15 |
    | Recommendations: Change Management Best Practices | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Recommends change management best practices that the organization in the scenario can implement for managing post-acquisition integration in a planned manner | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include identifying at least two change management best practices relevant to the organization in the course scenario for managing post-acquisition integration | Does not attempt criterion | 15 |
    | Articulation of Response | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Clearly conveys meaning with correct grammar, sentence structure, and spelling, demonstrating an understanding of audience and purpose | Shows progress toward proficiency, but with errors in grammar, sentence structure, and spelling, negatively impacting readability | Submission has critical errors in grammar, sentence structure, and spelling, preventing understanding of ideas | 5 |
    | Citations and Attributions | Uses citations for ideas requiring attribution, with few or no minor errors | Uses citations for ideas requiring attribution, with consistent minor errors | Uses citations for ideas requiring attribution, with major errors | Does not use citations for ideas requiring attribution | 5 |
    | Total: | 100% |

    **## ModuleSevenCaseAnalysisGuidelinesandRubric.html.zip**

    ## Module Seven Case Analysis Guidelines and Rubric.html

    ## MBA 699 Module Seven Case Analysis Guidelines and Rubric

    ### Overview

    An important aspect of a change management strategy is to consider how different alternatives may impact future outcomes. Organizations often use the business case method to explore strategic alternatives as it helps simulate a real situation. Such simulations help with identifying business issues and provide critical information that organizations can then use to arrive at their own conclusions.

    The VP of business development has asked you to analyze other organizations that have gone through the exit process. Doing so will help you identify common risks, challenges, and best practices related to mergers and acquisitions and apply this knowledge to guide the change management strategy of the life sciences organization. For example, if two merging organizations have extremely different communication styles or organizational cultures, it may often lead to conflict between the management and the employees. The same is true when one organization is acquiring another organization. Therefore, it is important that you identify all potential risks and challenges and include the best practices to avoid similar conflicts in your organization after it has been acquired.

    You have decided to research a business case that may help you learn from the experiences of another organization.

    The focus of your analysis should be on change management and the associated best practices that impacted the transformation of the organization in the case.

    ### Prompt

    Review the case study
    [Bumpy Road Ahead: The Automotive Interiors Merger That Wasn’t](https://go.openathens.net/redirector/snhu.edu?url=https%3A%2F%2Fsk.sagepub.com%2Fcases%2Fbumpy-road-ahead-the-automotive-interiors-merger-that-wasnt). Next, consider the following steps to complete your analysis of the automotive case and apply your findings from the case analysis to your work in the life sciences organization in the course scenario.

    Specifically, you must address the following criteria:

    Case Study Review

    1. Provide a brief overview of the two organizations in the case study that addresses the following:

    1. Identify common characteristics of each organization.
    2. Explain how the products and services of the two organizations differ.

    – Describe the key issues that affected the merger plan and its implementation.

    1. What were the key issues related to organizational cultures and structural integration that created problems after the merger of the two organizations? Support your response with information from the case.

    – Evaluate the postmerger integration and change management strategies used in the case. Your response should address the following:

    1. How did the key decision makers respond to the challenges with the postmerger integration?
    2. What led to the challenges faced by the organization after the merger?
    3. Could these challenges have been prevented using different change management strategies? Explain.

    Recommendations

    1. Based on your findings from the case study, describe specific areas that may lead to post-acquisition risks and challenges for the life sciences organization in the course scenario. Support your response.
    2. Recommend change management best practices the life sciences organization can use for managing post-acquisition integration in a planned manner and avoid the risks and challenges you’ve identified above.

    ### What to Submit

    Submit a 4- to 5-page Word document using double spacing, 12-point Times New Roman font, and one-inch margins. Sources should be cited according to APA style. Consult the
    [Shapiro Library APA Style Guide](https://snhu.ink/ShapiroAPAGuide) for more information on citations.

    ### Module Seven Case Analysis Rubric

    | Criteria | Exemplary (100%) | Proficient (90%) | Needs Improvement (70%) | Not Evident (0%) | Value |
    | — | — | — | — | — | — |
    | Case Study Review: Overview | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Provides a brief overview of the two organizations in the case; identifies common characteristics of the two organizations; explains how the products and services of the two organizations differ | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include explaining the similarities and differences in the two organizations | Does not attempt criterion | 20 |
    | Case Study Review: Key Issues | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Describes key issues related to organizational cultures and structural integration that created problems after the merger of the two organizations | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include describing at least one key issue supported by facts from the case | Does not attempt criterion | 20 |
    | Case Study Review: Postmerger Integration | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Evaluates the postmerger integration and change management strategies; supports evaluation with facts from the case and addresses how the key decision makers responded to the challenges with the postmerger integration, the possible cause of challenges, and if these challenges could have been prevented using different change management strategies | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include using relevant facts from the case to support the evaluation, such as an example of how the key decision makers responded to the challenges, what caused the challenges, or what could have been done to prevent these challenges | Does not attempt criterion | 20 |
    | Recommendations: Post-acquisition Risks and Challenges | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Identifies specific areas that may lead to post-acquisition challenges in the organization from the course scenario; provides examples of possible risks and challenges the organization in the scenario may face | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include providing specific and relevant examples of possible risks and challenges that the organization in the scenario may face post-acquisition | Does not attempt criterion | 15 |
    | Recommendations: Change Management Best Practices | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Recommends change management best practices that the organization in the scenario can implement for managing post-acquisition integration in a planned manner | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include identifying at least two change management best practices relevant to the organization in the course scenario for managing post-acquisition integration | Does not attempt criterion | 15 |
    | Articulation of Response | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Clearly conveys meaning with correct grammar, sentence structure, and spelling, demonstrating an understanding of audience and purpose | Shows progress toward proficiency, but with errors in grammar, sentence structure, and spelling, negatively impacting readability | Submission has critical errors in grammar, sentence structure, and spelling, preventing understanding of ideas | 5 |
    | Citations and Attributions | Uses citations for ideas requiring attribution, with few or no minor errors | Uses citations for ideas requiring attribution, with consistent minor errors | Uses citations for ideas requiring attribution, with major errors | Does not use citations for ideas requiring attribution | 5 |
    | Total: | 100% |

    **## Module_Seven_Introduction.html.zip**

    ## Module_Seven_Introduction.html

    ![banner](https://www.sweetstudy.com/shared/HTML-Template-Library/GC%20Core%20Paced/assets/img/banner_07.jpg)

    ## Module Seven

    ### Learning Objectives

    By the end of this module, you will meet these learning objectives:

    – Identify risks, challenges, and best practices related to postmerger and post-acquisition states
    – Create a business case report to assess the future state of business functioning

    ### Module Overview

    Preparing for the future is an important need that organizations must fulfill at all times, but especially during times of change. One method that helps with such preparation is the business case method. Using this method, organizations can challenge their critical thinking and explore alternative approaches to problem solving. Using the business case method requires the organization to simulate the outcome of various alternative situations and choose the best option available from the list.

    Another method to minimize the risks and challenges related to change management is to analyze similar scenarios from other organizations. This is known as a case analysis method. This method helps in identifying the risks, challenges, and best practices based on the outcomes of other organizations.

    Both these methods help you evaluate various business needs and their significance. These methods can also help you determine critical strategic requirements and ensure that recommended solutions meet the overall business needs. Additionally, these methods allow organizations to evaluate the impact that unexpected changes may have on key business decisions.

    In short, by using the business case method and the case analysis method, you can test the robustness of business decisions and secure the future of the organization.

    As a member of the strategic planning team of a life sciences organization in the Midwest, you have been helping the organization plan its exit strategy. So far, you have evaluated potential buyers and assessed potential risks related to the proposed sale.

    In this module, you will determine possible effective change management strategies related to the post-acquisition phase for the organization in the course scenario. To do this, you will analyze a case study to identify various risks, challenges, and best practices related to how the organizations in the case study handled their change management strategy.

    ### Module at a Glance

    This is the recommended plan for completing the reading assignments and activities within the module. Additional information can be found in the module Resources section and on the module table of contents page.

    1. Review the module resources.
    2. Submit your case analysis report.

    **## ModuleSeven_Resources_Change_Management_Best_Practices.html.zip**

    ## Module Seven_Resources_Change_Management_Best_Practices.html

    ## Introduction

    In this resource section, you will explore business scenarios and case analyses. You will also learn about different aspects of strategic design and its components, processes, and principles. Finally, you will learn about factors that affect postmerger integration and reorganization.

    | | |
    | — | — |
    | ![](https://www.sweetstudy.com/shared/HTML-Template-Library/GC%20Core%20Paced/assets/img/icons_snhu/icon_required.png) | Required Resources |

    Reading: Global Mergers and Acquisitions: Combining Companies Across Borders,
    [Chapter 13](https://go.openathens.net/redirector/snhu.edu?url=https%3A%2F%2Fa.cloud.igpublish.com%2Figlibrary%2Fviewerplus%2Fbook%2FBEPB0000717%2F154%2F40288b8c2f8a9868012f8ac6bfa7000a%2Fff8080816294a6cf0162a9294c9e002e%2F40288b8c2f8a9868012f8ac6bfa7000a%2Fdetail)

    This chapter in the Shapiro Library resource explores various aspects of postmerger integration and reorganization. In this chapter, you will learn about the degree of integration, task characteristics, procedural integration, and physical integration. As you read, consider the following questions:

    – What is procedural integration?
    – What is physical integration?
    – What are the approaches to integration?

    Reading:
    [Issues and Analysis of Leadership, Strategy, Behavior, and Accounting of Mergers and Acquisitions: A Case Study of a Merger of Two Mega-corporations](https://search.ebscohost.com/login.aspx?direct=true&custid=shapiro&authtype=athens,ip&db=bsu&AN=138949188&site=eds-live&scope=site)

    To access this Shapiro Library resource, select the PDF Full Text option. This article from Shapiro Library discusses strategic issues of mergers and acquisitions based on a case study of a recent merger of two large U.S. corporations. The authors discuss issues related to leadership, strategy, organizational science, accounting, marketing, and others. As you read, consider the following questions:

    – What role do various leaders and teams play in managing changes specific to mergers and acquisitions?
    – What are some key potential challenges related to mergers and acquisitions?
    – What are the best practices to ensure a smooth transition post a merger or acquisition?

    Reading:
    [Mergers and Acquisitions: Best Practices for Successful Integration](https://search.ebscohost.com/login.aspx?direct=true&custid=shapiro&authtype=athens,ip&db=bsu&AN=36272037&site=eds-live&scope=site)

    This Shapiro Library resource explores various best practices related to successful integration after mergers and acquisitions. As you read, consider the following questions:

    – What are the key integration levers and components?
    – What are steps of the integration process?
    – What are the best practices for successful integration?

    | | |
    | — | — |
    | ![](https://www.sweetstudy.com/shared/HTML-Template-Library/GC%20Core%20Paced/assets/img/icons_snhu/icon_optional.png) | Additional Support (Optional) |

    Textbook: Strategic Opportunity Management (Tighe),
    [Chapter 2](https://www.sweetstudy.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=1958908&type=lti&rcode=snhu-1999593&srcou=827343)

    This chapter introduces business scenarios, their history, their value in making strategic decisions, and some drawbacks of using them.

    Textbook: Strategic Opportunity Management (Tighe),
    [Chapter 10](https://www.sweetstudy.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=1958908&type=lti&rcode=snhu-1999595&srcou=827343)

    Revisit this chapter to review essential aspects of strategic design including its components, processes, and principles. This chapter also discusses future proofing the strategic design.

    Video:
    [Leading Change and Continuity](https://go.openathens.net/redirector/snhu.edu?url=https%3A%2F%2Fsk.sagepub.com%2Fvideo%2Fleading-change-and-continuity) (32:16)

    In this video from SAGE Video, Jonathan Gosling, PhD, discusses models, processes, and best practices for leading change in an organization by using analogies ranging from movies and soap operas to Shakespearean theater.

    **## ModuleSevenCaseAnalysisGuidelinesandRubric.html.zip**

    ## Module Seven Case Analysis Guidelines and Rubric.html

    ## MBA 699 Module Seven Case Analysis Guidelines and Rubric

    ### Overview

    An important aspect of a change management strategy is to consider how different alternatives may impact future outcomes. Organizations often use the business case method to explore strategic alternatives as it helps simulate a real situation. Such simulations help with identifying business issues and provide critical information that organizations can then use to arrive at their own conclusions.

    The VP of business development has asked you to analyze other organizations that have gone through the exit process. Doing so will help you identify common risks, challenges, and best practices related to mergers and acquisitions and apply this knowledge to guide the change management strategy of the life sciences organization. For example, if two merging organizations have extremely different communication styles or organizational cultures, it may often lead to conflict between the management and the employees. The same is true when one organization is acquiring another organization. Therefore, it is important that you identify all potential risks and challenges and include the best practices to avoid similar conflicts in your organization after it has been acquired.

    You have decided to research a business case that may help you learn from the experiences of another organization.

    The focus of your analysis should be on change management and the associated best practices that impacted the transformation of the organization in the case.

    ### Prompt

    Review the case study
    [Bumpy Road Ahead: The Automotive Interiors Merger That Wasn’t](https://go.openathens.net/redirector/snhu.edu?url=https%3A%2F%2Fsk.sagepub.com%2Fcases%2Fbumpy-road-ahead-the-automotive-interiors-merger-that-wasnt). Next, consider the following steps to complete your analysis of the automotive case and apply your findings from the case analysis to your work in the life sciences organization in the course scenario.

    Specifically, you must address the following criteria:

    Case Study Review

    1. Provide a brief overview of the two organizations in the case study that addresses the following:

    1. Identify common characteristics of each organization.
    2. Explain how the products and services of the two organizations differ.

    – Describe the key issues that affected the merger plan and its implementation.

    1. What were the key issues related to organizational cultures and structural integration that created problems after the merger of the two organizations? Support your response with information from the case.

    – Evaluate the postmerger integration and change management strategies used in the case. Your response should address the following:

    1. How did the key decision makers respond to the challenges with the postmerger integration?
    2. What led to the challenges faced by the organization after the merger?
    3. Could these challenges have been prevented using different change management strategies? Explain.

    Recommendations

    1. Based on your findings from the case study, describe specific areas that may lead to post-acquisition risks and challenges for the life sciences organization in the course scenario. Support your response.
    2. Recommend change management best practices the life sciences organization can use for managing post-acquisition integration in a planned manner and avoid the risks and challenges you’ve identified above.

    ### What to Submit

    Submit a 4- to 5-page Word document using double spacing, 12-point Times New Roman font, and one-inch margins. Sources should be cited according to APA style. Consult the
    [Shapiro Library APA Style Guide](https://snhu.ink/ShapiroAPAGuide) for more information on citations.

    ### Module Seven Case Analysis Rubric

    | Criteria | Exemplary (100%) | Proficient (90%) | Needs Improvement (70%) | Not Evident (0%) | Value |
    | — | — | — | — | — | — |
    | Case Study Review: Overview | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Provides a brief overview of the two organizations in the case; identifies common characteristics of the two organizations; explains how the products and services of the two organizations differ | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include explaining the similarities and differences in the two organizations | Does not attempt criterion | 20 |
    | Case Study Review: Key Issues | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Describes key issues related to organizational cultures and structural integration that created problems after the merger of the two organizations | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include describing at least one key issue supported by facts from the case | Does not attempt criterion | 20 |
    | Case Study Review: Postmerger Integration | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Evaluates the postmerger integration and change management strategies; supports evaluation with facts from the case and addresses how the key decision makers responded to the challenges with the postmerger integration, the possible cause of challenges, and if these challenges could have been prevented using different change management strategies | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include using relevant facts from the case to support the evaluation, such as an example of how the key decision makers responded to the challenges, what caused the challenges, or what could have been done to prevent these challenges | Does not attempt criterion | 20 |
    | Recommendations: Post-acquisition Risks and Challenges | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Identifies specific areas that may lead to post-acquisition challenges in the organization from the course scenario; provides examples of possible risks and challenges the organization in the scenario may face | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include providing specific and relevant examples of possible risks and challenges that the organization in the scenario may face post-acquisition | Does not attempt criterion | 15 |
    | Recommendations: Change Management Best Practices | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Recommends change management best practices that the organization in the scenario can implement for managing post-acquisition integration in a planned manner | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include identifying at least two change management best practices relevant to the organization in the course scenario for managing post-acquisition integration | Does not attempt criterion | 15 |
    | Articulation of Response | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Clearly conveys meaning with correct grammar, sentence structure, and spelling, demonstrating an understanding of audience and purpose | Shows progress toward proficiency, but with errors in grammar, sentence structure, and spelling, negatively impacting readability | Submission has critical errors in grammar, sentence structure, and spelling, preventing understanding of ideas | 5 |
    | Citations and Attributions | Uses citations for ideas requiring attribution, with few or no minor errors | Uses citations for ideas requiring attribution, with consistent minor errors | Uses citations for ideas requiring attribution, with major errors | Does not use citations for ideas requiring attribution | 5 |
    | Total: | 100% |

    **## Module_Seven_Introduction.html.zip**

    ## Module_Seven_Introduction.html

    ![banner](https://www.sweetstudy.com/shared/HTML-Template-Library/GC%20Core%20Paced/assets/img/banner_07.jpg)

    ## Module Seven

    ### Learning Objectives

    By the end of this module, you will meet these learning objectives:

    – Identify risks, challenges, and best practices related to postmerger and post-acquisition states
    – Create a business case report to assess the future state of business functioning

    ### Module Overview

    Preparing for the future is an important need that organizations must fulfill at all times, but especially during times of change. One method that helps with such preparation is the business case method. Using this method, organizations can challenge their critical thinking and explore alternative approaches to problem solving. Using the business case method requires the organization to simulate the outcome of various alternative situations and choose the best option available from the list.

    Another method to minimize the risks and challenges related to change management is to analyze similar scenarios from other organizations. This is known as a case analysis method. This method helps in identifying the risks, challenges, and best practices based on the outcomes of other organizations.

    Both these methods help you evaluate various business needs and their significance. These methods can also help you determine critical strategic requirements and ensure that recommended solutions meet the overall business needs. Additionally, these methods allow organizations to evaluate the impact that unexpected changes may have on key business decisions.

    In short, by using the business case method and the case analysis method, you can test the robustness of business decisions and secure the future of the organization.

    As a member of the strategic planning team of a life sciences organization in the Midwest, you have been helping the organization plan its exit strategy. So far, you have evaluated potential buyers and assessed potential risks related to the proposed sale.

    In this module, you will determine possible effective change management strategies related to the post-acquisition phase for the organization in the course scenario. To do this, you will analyze a case study to identify various risks, challenges, and best practices related to how the organizations in the case study handled their change management strategy.

    ### Module at a Glance

    This is the recommended plan for completing the reading assignments and activities within the module. Additional information can be found in the module Resources section and on the module table of contents page.

    1. Review the module resources.
    2. Submit your case analysis report.

    **## ModuleSeven_Resources_Change_Management_Best_Practices.html.zip**

    ## Module Seven_Resources_Change_Management_Best_Practices.html

    ## Introduction

    In this resource section, you will explore business scenarios and case analyses. You will also learn about different aspects of strategic design and its components, processes, and principles. Finally, you will learn about factors that affect postmerger integration and reorganization.

    | | |
    | — | — |
    | ![](https://www.sweetstudy.com/shared/HTML-Template-Library/GC%20Core%20Paced/assets/img/icons_snhu/icon_required.png) | Required Resources |

    Reading: Global Mergers and Acquisitions: Combining Companies Across Borders,
    [Chapter 13](https://go.openathens.net/redirector/snhu.edu?url=https%3A%2F%2Fa.cloud.igpublish.com%2Figlibrary%2Fviewerplus%2Fbook%2FBEPB0000717%2F154%2F40288b8c2f8a9868012f8ac6bfa7000a%2Fff8080816294a6cf0162a9294c9e002e%2F40288b8c2f8a9868012f8ac6bfa7000a%2Fdetail)

    This chapter in the Shapiro Library resource explores various aspects of postmerger integration and reorganization. In this chapter, you will learn about the degree of integration, task characteristics, procedural integration, and physical integration. As you read, consider the following questions:

    – What is procedural integration?
    – What is physical integration?
    – What are the approaches to integration?

    Reading:
    [Issues and Analysis of Leadership, Strategy, Behavior, and Accounting of Mergers and Acquisitions: A Case Study of a Merger of Two Mega-corporations](https://search.ebscohost.com/login.aspx?direct=true&custid=shapiro&authtype=athens,ip&db=bsu&AN=138949188&site=eds-live&scope=site)

    To access this Shapiro Library resource, select the PDF Full Text option. This article from Shapiro Library discusses strategic issues of mergers and acquisitions based on a case study of a recent merger of two large U.S. corporations. The authors discuss issues related to leadership, strategy, organizational science, accounting, marketing, and others. As you read, consider the following questions:

    – What role do various leaders and teams play in managing changes specific to mergers and acquisitions?
    – What are some key potential challenges related to mergers and acquisitions?
    – What are the best practices to ensure a smooth transition post a merger or acquisition?

    Reading:
    [Mergers and Acquisitions: Best Practices for Successful Integration](https://search.ebscohost.com/login.aspx?direct=true&custid=shapiro&authtype=athens,ip&db=bsu&AN=36272037&site=eds-live&scope=site)

    This Shapiro Library resource explores various best practices related to successful integration after mergers and acquisitions. As you read, consider the following questions:

    – What are the key integration levers and components?
    – What are steps of the integration process?
    – What are the best practices for successful integration?

    | | |
    | — | — |
    | ![](https://www.sweetstudy.com/shared/HTML-Template-Library/GC%20Core%20Paced/assets/img/icons_snhu/icon_optional.png) | Additional Support (Optional) |

    Textbook: Strategic Opportunity Management (Tighe),
    [Chapter 2](https://www.sweetstudy.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=1958908&type=lti&rcode=snhu-1999593&srcou=827343)

    This chapter introduces business scenarios, their history, their value in making strategic decisions, and some drawbacks of using them.

    Textbook: Strategic Opportunity Management (Tighe),
    [Chapter 10](https://www.sweetstudy.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=1958908&type=lti&rcode=snhu-1999595&srcou=827343)

    Revisit this chapter to review essential aspects of strategic design including its components, processes, and principles. This chapter also discusses future proofing the strategic design.

    Video:
    [Leading Change and Continuity](https://go.openathens.net/redirector/snhu.edu?url=https%3A%2F%2Fsk.sagepub.com%2Fvideo%2Fleading-change-and-continuity) (32:16)

    In this video from SAGE Video, Jonathan Gosling, PhD, discusses models, processes, and best practices for leading change in an organization by using analogies ranging from movies and soap operas to Shakespearean theater.

    **## ModuleSevenCaseAnalysisGuidelinesandRubric.html.zip**

    ## Module Seven Case Analysis Guidelines and Rubric.html

    ## MBA 699 Module Seven Case Analysis Guidelines and Rubric

    ### Overview

    An important aspect of a change management strategy is to consider how different alternatives may impact future outcomes. Organizations often use the business case method to explore strategic alternatives as it helps simulate a real situation. Such simulations help with identifying business issues and provide critical information that organizations can then use to arrive at their own conclusions.

    The VP of business development has asked you to analyze other organizations that have gone through the exit process. Doing so will help you identify common risks, challenges, and best practices related to mergers and acquisitions and apply this knowledge to guide the change management strategy of the life sciences organization. For example, if two merging organizations have extremely different communication styles or organizational cultures, it may often lead to conflict between the management and the employees. The same is true when one organization is acquiring another organization. Therefore, it is important that you identify all potential risks and challenges and include the best practices to avoid similar conflicts in your organization after it has been acquired.

    You have decided to research a business case that may help you learn from the experiences of another organization.

    The focus of your analysis should be on change management and the associated best practices that impacted the transformation of the organization in the case.

    ### Prompt

    Review the case study
    [Bumpy Road Ahead: The Automotive Interiors Merger That Wasn’t](https://go.openathens.net/redirector/snhu.edu?url=https%3A%2F%2Fsk.sagepub.com%2Fcases%2Fbumpy-road-ahead-the-automotive-interiors-merger-that-wasnt). Next, consider the following steps to complete your analysis of the automotive case and apply your findings from the case analysis to your work in the life sciences organization in the course scenario.

    Specifically, you must address the following criteria:

    Case Study Review

    1. Provide a brief overview of the two organizations in the case study that addresses the following:

    1. Identify common characteristics of each organization.
    2. Explain how the products and services of the two organizations differ.

    – Describe the key issues that affected the merger plan and its implementation.

    1. What were the key issues related to organizational cultures and structural integration that created problems after the merger of the two organizations? Support your response with information from the case.

    – Evaluate the postmerger integration and change management strategies used in the case. Your response should address the following:

    1. How did the key decision makers respond to the challenges with the postmerger integration?
    2. What led to the challenges faced by the organization after the merger?
    3. Could these challenges have been prevented using different change management strategies? Explain.

    Recommendations

    1. Based on your findings from the case study, describe specific areas that may lead to post-acquisition risks and challenges for the life sciences organization in the course scenario. Support your response.
    2. Recommend change management best practices the life sciences organization can use for managing post-acquisition integration in a planned manner and avoid the risks and challenges you’ve identified above.

    ### What to Submit

    Submit a 4- to 5-page Word document using double spacing, 12-point Times New Roman font, and one-inch margins. Sources should be cited according to APA style. Consult the
    [Shapiro Library APA Style Guide](https://snhu.ink/ShapiroAPAGuide) for more information on citations.

    ### Module Seven Case Analysis Rubric

    | Criteria | Exemplary (100%) | Proficient (90%) | Needs Improvement (70%) | Not Evident (0%) | Value |
    | — | — | — | — | — | — |
    | Case Study Review: Overview | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Provides a brief overview of the two organizations in the case; identifies common characteristics of the two organizations; explains how the products and services of the two organizations differ | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include explaining the similarities and differences in the two organizations | Does not attempt criterion | 20 |
    | Case Study Review: Key Issues | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Describes key issues related to organizational cultures and structural integration that created problems after the merger of the two organizations | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include describing at least one key issue supported by facts from the case | Does not attempt criterion | 20 |
    | Case Study Review: Postmerger Integration | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Evaluates the postmerger integration and change management strategies; supports evaluation with facts from the case and addresses how the key decision makers responded to the challenges with the postmerger integration, the possible cause of challenges, and if these challenges could have been prevented using different change management strategies | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include using relevant facts from the case to support the evaluation, such as an example of how the key decision makers responded to the challenges, what caused the challenges, or what could have been done to prevent these challenges | Does not attempt criterion | 20 |
    | Recommendations: Post-acquisition Risks and Challenges | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Identifies specific areas that may lead to post-acquisition challenges in the organization from the course scenario; provides examples of possible risks and challenges the organization in the scenario may face | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include providing specific and relevant examples of possible risks and challenges that the organization in the scenario may face post-acquisition | Does not attempt criterion | 15 |
    | Recommendations: Change Management Best Practices | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Recommends change management best practices that the organization in the scenario can implement for managing post-acquisition integration in a planned manner | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include identifying at least two change management best practices relevant to the organization in the course scenario for managing post-acquisition integration | Does not attempt criterion | 15 |
    | Articulation of Response | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Clearly conveys meaning with correct grammar, sentence structure, and spelling, demonstrating an understanding of audience and purpose | Shows progress toward proficiency, but with errors in grammar, sentence structure, and spelling, negatively impacting readability | Submission has critical errors in grammar, sentence structure, and spelling, preventing understanding of ideas | 5 |
    | Citations and Attributions | Uses citations for ideas requiring attribution, with few or no minor errors | Uses citations for ideas requiring attribution, with consistent minor errors | Uses citations for ideas requiring attribution, with major errors | Does not use citations for ideas requiring attribution | 5 |
    | Total: | 100% |

    – 1
    – 2
    – 3

  • [Solved] lets talk

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    – Let's Take a Walk – respond (approx. 10 sentences) Comment on this underlined passage: \ saintlymother.png](https://www.sweetstudy.com/files/saintlymother-png "saintlymother.png")

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    Assignment Prompt & Instructions

    – Let's Take a Walk – respond  (approx. 10 sentences)
    Comment on this underlined passage:
    \
    saintlymother.png](https://www.sweetstudy.com/files/saintlymother-png "saintlymother.png")

  • [Solved] reading response saintly

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    Executive Solution Overview

    For Saintly Mother and Soldier's Whore, _Massacre of the Dreamers_ Ana Castillo Prompt for **Reading Response:** These should have a title of your choice, a brief summary in a complete paragraph giving title of the reading and the author, four direct quotations from the text (with page number), and …

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    Assignment Prompt & Instructions

    For Saintly Mother and Soldier's Whore, _Massacre of the Dreamers_ Ana Castillo
    Prompt for **Reading Response:**
    These should have a title of your choice, a brief summary in a complete paragraph giving title of the reading and the author, four direct quotations from the text (with page number), and last, respond briefly to two of the following questions:
    01. What were my first impressions and personal responses of the reading?
    02. What are the strengths and weaknesses of the /article/chapter?
    03. What are the major points or themes of the /article/chapter?
    04. What are some significant passages that support the main themes of the /article/chapter?
    05.  If I chose an aspect of this text to further research or Google, what would it be, and why?
    06.  How does the reading relate to my own ethnicity, class, and gender experiences?
    07.  In what ways can I link the reading to the contemporary world? To another reading?
    08. What interesting fact or significant idea from this text would I choose to share with a relative or friend?
    09. Do I like the material?  Why or why not?
    10. What don’t I understand?  What questions do I have?
    These responses should be a FULL page typed double spaced. Grading is complete/incomplete. I encourage you to take these reading responses seriously.  It will play a major role in shaping class discussion and will also have the added benefit of being helpful in your writing assignments.  Reading Responses are due every week.
    **SAMPLE Reading Response:**
    Magic: An Earthy Perspective
    Starhawk’s “Introduction” to _The Spiral Dance_ makes a case for witchcraft as an ecological religion. She traces the history of witchcraft as a goddess-based religion, distinguishing the concept of witchcraft as the "old religion" from the popularized notions of occult witchcraft, which is often incorrectly believed to be a satanic cult responding to medieval Christianity. Although Starhawk advocates a "magic" of sorts, it is a magic to influence human minds in a conscious manner, not necessarily a calling of supernatural forces out of hiding to make magical changes in the non-supernatural world.
    1. “The Spiral Dance linked Goddess spirituality with political activism decades ago” (7).
    2. “One of the core principles of the theology presented here is that the earth is sacred. Believing that, I felt that action to preserve and protect the earth was called for” (18).
    3. “The feminist movement has prompted the culture as a whole to reexamine questions of maleness and femaleness. For the definitions are no longer working. These are oppressive to women and confining men” (19).
    4. “The renewal of the Goddess religion and other earth-based spiritual traditions will continue to grow over the next decade. As the community grows, our spirituality becomes more embedded in every aspect of our lives” (23).
    _What interesting fact or significant idea from this text would I choose to share with a relative or friend?_
    I would love to share the third quote as it really stood out to me. It relates a lot to how our society is today and how gender is looked upon. It is true in fact that the feminist movement had a big impact on our culture. I would like my family and friends to know this.  I would like to talk to them about it. I would like to have them understand what Starhawk says. I would like it to inspire them to read her work.
    _What are the major points or themes of the /article/chapter?_
    One of the major points of this reading was about the future of our culture and society’s spirituality. I hadn’t ever considered the future of spirituality for myself or for women or for people of color.  It also talks about witchcraft as somewhat of a religion, which was greatly interesting. It interested me because I didn’t realize just how false the stereotypes about witchcraft have been in education and in stories.

  • [Solved] Organizational Behavior

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    See attachments – ## TextbookProjectPersonalityAppliedtotheOrganizationAssignmentInstructions.docx – ## Youmighthavemoderatemotivationtomanage.docx **## TextbookProjectPersonalityAppliedtotheOrganizationAssignmentInstructions.docx** BMAL 500 **Textbook Project: Personality Applied to the Organizatio…

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    Assignment Prompt & Instructions

    See attachments

    – ## TextbookProjectPersonalityAppliedtotheOrganizationAssignmentInstructions.docx

    – ## Youmighthavemoderatemotivationtomanage.docx

    **## TextbookProjectPersonalityAppliedtotheOrganizationAssignmentInstructions.docx**

    BMAL 500

    **Textbook Project: Personality Applied to the Organization Assignment Instructions**

    **Overview**

    Personality Applied to the Organization Assignment requires that you use the McGraw-Hill Connect site for Steps 1 and 2 (see below). You will find your access code within your Organizational Behavior textbook. If you purchased a used textbook, please review the syllabus on purchasing an access code to complete the assignment.

    **Note:** If you did not purchase a new textbook, you may not be able to use the access code.

    **Instructions**

    **Step 1**

    1. Under the “Learn” list in Canvas, there will be links which are required in its entirety for the assignment. All of the links amount to an overall assessment to deepen your personality applied to organizations. Please note that faculty can track your progress in the assessment. This assessment is much lengthier than the previous one, so be sure to take the time to access and take it, remembering to save as you go along. The assessment does not have to be taken in one sitting; you can save and pick up where you left off, but do not process the submit button until completely finished.

    2. Note, that the assessment titles will not match the bullet points listed below for the required parts of your paper. The assessment has many embedded questions and it is up to you to critically analyze where the results are indicative for your paper. The results are evident from the Connect assessment to the bullet points listed, however it is not as narrowed down for you in Connect. Be sure to analyze the embedded questions for your results so you accurately place where you feel the scores should be in regards to the provided bullet points for the paper.

    3. Because the assessment is synced with the course through Connect, the score will automatically show in the course gradebook. This will show a 0/0 score but the assessment points are included in the project paper grade. You should complete the assessment by
    **Wednesday** in order to complete the paper on time. A paper cannot be accepted for grading unless the assessment has been completed.

    4. Part I must discuss each of these points below from data gathered on the assessment. Please make the proper, current APA heading and title it: Personality Insights

    1. Big Five with Myers-Briggs

    1. Attitude and Core Values Insights

    1. Motivation Insights

    1. Decision Making/Problem Solving Insights

    5. Part II must discuss each of these points below from data gathered on the assessment. Please make the proper, current APA heading and title it: Working with Others.

    · Communication Competency and Listening Style

    · Leadership Readiness and Team Insights

    · Conflict Tendencies/Style

    6. Part III must discuss each of these points below from data gathered on the assessment. Please make the proper, current APA heading and title it: Life in Organizations

    · Organizational Politics

    · Organizational Needs-Employee Satisfaction, Job Fit, Core Skills

    · Organizational Change and Climate

    7.
    For each of the aforementioned parts, use the assessment results to write at least 1 full paragraph for each bullet point pertaining to the things you have learned about yourself. There is a lot to cover in each of these sections, so focus on the most significant things you have learned about yourself from each area. Use headings for each section, as in “Part I: Personality Insights,” etc. so that there are subheadings per the bulleted areas for each Part. Provide your statistical/percentage results for a comparison of letters within your discussion. Any adverse personal opinions on the assessment tools must be respectful and scholarly with supportive research.

    **Step 2**

    1. Now that you have learned these things about yourself, apply them to your workplace behavior and interactions with others and give specific examples.

    2. In a new section in your paper (labeled Step 2), answer the following questions with specific correlation to the assessment. To do so, provide a separate paragraph for each of the following questions:

    1. In general, what have you learned from these personality tests about organizational behavior that will help you be a better employee, coworker, and/or manager?

    1.
    In particular, what have you learned about yourself from this personality test that will help you be a better employee, coworker, and/or manager? Provide specific examples.

    **Step 3**

    1. The assessments help us label our strengths and their corresponding weaknesses, which was identified in Project 1. Therefore, it would be easy to simply accept the fact that we have weaknesses. After all, "No one is perfect,” we say. On the other hand, God through the Holy Spirit continues to conform us to the image of Jesus Christ.

    For step 3, explain how the Holy Spirit has worked in your life to transform your weaknesses into strengths. See II Corinthians 12:7–10 as a scriptural example of this paradoxical truth. Be specific with your example(s) and faith integration.

    **NOTE**: It is understood that not all of our students are Christians.

    **Formatting**

    1. Use proper, current APA format for every element of the paper. Be sure to include the APA-formatted cover page, abstract, and reference page. Refer to your APA manual for help. Since this is a graduate level course, students need to follow the professional version format and not the student version format.

    2. First person is allowed due to the personal nature of the assignment.

    3. To facilitate the Instructor’s grading of these assignments, you must have major headings for Step 1, Step 2, and Step 3. Additionally, under the major heading of Step 1, you must have subheadings for each separate section of the assessment: Personality Insights, Working with Others, and Life in Organizations. That means that you need 3 subheadings for Step 1.

    4. The exact number of paragraphs that you include in each section is your decision; your Instructor will not be grading you on how many paragraphs you used per section, but rather the extent to which you specifically addressed each of the areas above.

    5. The last section of the project needs to include a conclusion. The conclusion should be a well-rounded summary of the topics in the paper and should suggest a variety of opportunities for future use of topics/relevance/purpose.

    6. The minimum of 6 required pages does not include the title page, abstract page, or reference page. Those must be counted as additional pages.

    7. Be sure to double-space, using Times New Roman 12-point font only and 1-inch margins; avoid bold font (except for headlines, per current APA format), underlining, and contractions.

    8. The reference page must include a
    minimum of the 5 following references in current APA format (all scholarly sources must be evident within the paper and less than 5 years old):

    ·
    _Type Talk at Work_

    ·
    _Organizational Behavior_,

    · The McGraw-Hill Connect assessment,

    · 2 scholarly sources from a peer-reviewed journal,

    **Note:** For further questions regarding current APA format, visit Liberty University’s Online Writing Center.

    Submit this assignment by 11:59 p.m. (ET) on Sunday of the assigned Module: Week.

    Page 3 of 3

    **## Youmighthavemoderatemotivationtomanage.docx**

    **You might have moderate motivation to manage.**

    Research indicates there are seven types of motivation that seem to predict overall motivation to manage.

    ·
    **Authority** – People who are motivated to have positive relationships with their supervisors and managers are more likely to have the motivation to manage.

    ·
    **Competitive games** – People who like to play competitive games are more likely to have the motivation to manage.

    ·
    **Competitive situations** – people who are competitive in work situations are more likely to become managers. For example, if you tried to cut more grass than other workers at your summer landscaping job, this might be an indication you are more likely to have the motivation to become a manager.

    ·
    **Assertive roles** – If you like to act in an assertive manner, you are more likely to become a manager.

    ·
    **Imposing wishes** – If you like to influence what other people do and to direct the behavior of others, you are more likely to have the motivation to manage.

    ·
    **Standing out from the group** – If you like to be unique and have others watching you, you are more likely to have the motivation to manage.

    ·
    **Routine administrative functions** – If you like the details associated with administrative work, you are more likely to have the motivation to manage.

    **Your engagement level may be moderate.**

    Research shows that students and employees who are more engaged are more productive and satisfied. Engagement appears to grow out of personal characteristics (such as being conscientious) and organizational characteristics (such as regularly recognizing high performance). The text has a more complete description of the personal and organizational factors that lead to engagement.

    Engaged students and employees share three characteristics.

    ·
    _Vigor_ – Has a high level of energy at work, invests a great deal of effort, and is willing to work through barriers and difficulties.

    ·
    _Dedication_ – Displays high amounts of loyalty to, and enthusiasm about, the organization and their work responsibilities.

    ·
    _Absorption_ – Is so attached to the work that time spent at work seems to pass quickly; willing to invest extra time to ensure successful completion of responsibilities.

    If your score is in the low and moderate ranges, this may indicate that you do not find much excitement in your school work. You probably are less likely to look forward to returning to school after breaks, and you are likely to look for shortcuts to completing your work.

    If your score is in the high range, this may indicate you are engaged in your schooling, you look forward to learning, and you are more tolerant of assignments that are either not inherently exciting to you or that appear to have little application to your life or career preparation.

    As described earlier, engagement arises from a combination of personal and organizational characteristics. Obviously, you have more control over your personal characteristics. You can
    _decide_ to become more positive about your school assignments and required courses. Clearly, if you go into a class with a pessimistic attitude, it will be that much harder for the instructor to engage you in the material. Instead, if you enter with an optimistic attitude, more than likely you will enjoy the assignments and find aspects of the course material that are helpful and relevant to your life.

    You have less control over organizational characteristics. For example, you are not in a position to alter your school’s curricular requirements. However, this does not make you powerless. If you find the curricular requirements do not suit you, you can investigate changing your major or even transferring to a different institution. Seek out the advice of faculty, student life staff, the career office, or other available resources to help you make these decisions. Take care not to think a change of major or school is going to automatically change your level of engagement. As the saying goes, the grass may appear greener on the other side of the fence, but it often is not.

    If you are deeply engaged in your studies, research indicates that you will more likely be engaged in your work responsibilities after graduation. Since engaged employees are happier and more productive, they are also more likely to be successful. So, the efforts you invest in your education now to raise your level of engagement are likely to pay off later in the form of a more satisfying life and career. Remember, engagement is partially your choice. You can choose to be more or less engaged. The more that you practice being engaged while a student, the more likely you will be engaged as an employee.

    Personality measurement can be fun and informative—but it can also be challenging if the results are not as you might expect. There has been a great deal of research and thought given to how best to categorize persons in personality terms. Much of this research and writing has coalesced around the view that the most helpful categorization scheme involves five dimensions of personality. These have come to be known as “The Big Five.”

    ·
    **Extraversion** – Persons who score high on this dimension tend to be outgoing, talkative, sociable, and assertive. Research has shown that people in sales (think of a coach who recruits college athletes or a car sales person) tend to be more successful if they are on the high end of the extraversion scale. Likewise, managers tend to be more successful if they behave in extroverted ways. In contrast, persons who score low on extraversion (introverts) tend to like more solitary activities such as doing office support, research and development work, working with data, and so on.

    ·
    **Agreeableness** – Persons who score high on this dimension tend to be trusting, good-natured, cooperative, and soft-hearted. Surprisingly, while all of us would like to have work colleagues who are agreeable, research shows agreeableness is less connected to general work success than are extroversion and conscientiousness. Of course, this does not mean you should not work at being as agreeable as you can be!

    ·
    **Conscientiousness** – Persons who score high on this dimension tend to be dependable, responsible, achievement-oriented, and persistent. Research shows people who score high in conscientiousness tend to be more successful in all types of employment settings than their less conscientious co-workers. It is easy to see why. What employer would want to hire someone who sees themselves not always prepared (item 5) or someone who does not pay attention to details (item 6)? If your score on this dimension is not as high as you would like, you can expect a high payoff from working on becoming stronger in this area.

    ·
    **Emotional stability** – Persons who score high on emotional stability tend to be relaxed, secure, and unworried. In contrast, persons who score low tend to experience more highs and lows in terms of their emotional life. Research shows this dimension has less to do with success at work than extraversion and emotional stability.

    ·
    **Openness to experience** – Persons who score high on this dimension tend to be intellectual, imaginative, curious, and broadminded. Research shows there is not a strong relationship between scores on this dimension and success at work. However, certain types of jobs are certainly better fits for people who are strong in this area. For example, people who have to work across cultures are likely to be more successful if they are more open to experience because it is easier for them to imagine that people are different from them without having to draw conclusions about whether these differences are good or bad.

    **Your organization has a moderate diversity climate.**

    The three conceptually distinct factors of an organization’s diversity climate comprise the following:

    ·
    **Organizational Fairness** – This measures the extent to which employees perceive there is equal treatment in policies and practices for persons regardless of gender, ethnicity, religion and age.

    ·
    **Organizational Inclusion** – This measures the extent to which the organization supports activities such as diversity networks, mentoring, and diversity training programs.

    ·
    **Diversity Promises** – This measures the extent to which the organization is perceived to have followed through on commitments with respect to the elimination of bias and being receptive to hearing concerns raised by employees who are members of minority groups.

    If your score is in the low or moderate range, this indicates you do not perceive the organization is committed to having a good diversity climate. If your score is in the high range, it is likely you think your organization is strong in this respect. Research suggests that you are more likely to be unhappy, dissatisfied, and less likely to give the organization your best effort if you work in a low diversity climate. Sometimes, you may need to look for other job opportunities if the climate is inconsistent with your values and needs.

    **You might have a neutral view of the fairness of your organization.**

    **## Youmighthavemoderatemotivationtomanage.docx**

    **You might have moderate motivation to manage.**

    Research indicates there are seven types of motivation that seem to predict overall motivation to manage.

    ·
    **Authority** – People who are motivated to have positive relationships with their supervisors and managers are more likely to have the motivation to manage.

    ·
    **Competitive games** – People who like to play competitive games are more likely to have the motivation to manage.

    ·
    **Competitive situations** – people who are competitive in work situations are more likely to become managers. For example, if you tried to cut more grass than other workers at your summer landscaping job, this might be an indication you are more likely to have the motivation to become a manager.

    ·
    **Assertive roles** – If you like to act in an assertive manner, you are more likely to become a manager.

    ·
    **Imposing wishes** – If you like to influence what other people do and to direct the behavior of others, you are more likely to have the motivation to manage.

    ·
    **Standing out from the group** – If you like to be unique and have others watching you, you are more likely to have the motivation to manage.

    ·
    **Routine administrative functions** – If you like the details associated with administrative work, you are more likely to have the motivation to manage.

    **Your engagement level may be moderate.**

    Research shows that students and employees who are more engaged are more productive and satisfied. Engagement appears to grow out of personal characteristics (such as being conscientious) and organizational characteristics (such as regularly recognizing high performance). The text has a more complete description of the personal and organizational factors that lead to engagement.

    Engaged students and employees share three characteristics.

    ·
    _Vigor_ – Has a high level of energy at work, invests a great deal of effort, and is willing to work through barriers and difficulties.

    ·
    _Dedication_ – Displays high amounts of loyalty to, and enthusiasm about, the organization and their work responsibilities.

    ·
    _Absorption_ – Is so attached to the work that time spent at work seems to pass quickly; willing to invest extra time to ensure successful completion of responsibilities.

    If your score is in the low and moderate ranges, this may indicate that you do not find much excitement in your school work. You probably are less likely to look forward to returning to school after breaks, and you are likely to look for shortcuts to completing your work.

    If your score is in the high range, this may indicate you are engaged in your schooling, you look forward to learning, and you are more tolerant of assignments that are either not inherently exciting to you or that appear to have little application to your life or career preparation.

    As described earlier, engagement arises from a combination of personal and organizational characteristics. Obviously, you have more control over your personal characteristics. You can
    _decide_ to become more positive about your school assignments and required courses. Clearly, if you go into a class with a pessimistic attitude, it will be that much harder for the instructor to engage you in the material. Instead, if you enter with an optimistic attitude, more than likely you will enjoy the assignments and find aspects of the course material that are helpful and relevant to your life.

    You have less control over organizational characteristics. For example, you are not in a position to alter your school’s curricular requirements. However, this does not make you powerless. If you find the curricular requirements do not suit you, you can investigate changing your major or even transferring to a different institution. Seek out the advice of faculty, student life staff, the career office, or other available resources to help you make these decisions. Take care not to think a change of major or school is going to automatically change your level of engagement. As the saying goes, the grass may appear greener on the other side of the fence, but it often is not.

    If you are deeply engaged in your studies, research indicates that you will more likely be engaged in your work responsibilities after graduation. Since engaged employees are happier and more productive, they are also more likely to be successful. So, the efforts you invest in your education now to raise your level of engagement are likely to pay off later in the form of a more satisfying life and career. Remember, engagement is partially your choice. You can choose to be more or less engaged. The more that you practice being engaged while a student, the more likely you will be engaged as an employee.

    Personality measurement can be fun and informative—but it can also be challenging if the results are not as you might expect. There has been a great deal of research and thought given to how best to categorize persons in personality terms. Much of this research and writing has coalesced around the view that the most helpful categorization scheme involves five dimensions of personality. These have come to be known as “The Big Five.”

    ·
    **Extraversion** – Persons who score high on this dimension tend to be outgoing, talkative, sociable, and assertive. Research has shown that people in sales (think of a coach who recruits college athletes or a car sales person) tend to be more successful if they are on the high end of the extraversion scale. Likewise, managers tend to be more successful if they behave in extroverted ways. In contrast, persons who score low on extraversion (introverts) tend to like more solitary activities such as doing office support, research and development work, working with data, and so on.

    ·
    **Agreeableness** – Persons who score high on this dimension tend to be trusting, good-natured, cooperative, and soft-hearted. Surprisingly, while all of us would like to have work colleagues who are agreeable, research shows agreeableness is less connected to general work success than are extroversion and conscientiousness. Of course, this does not mean you should not work at being as agreeable as you can be!

    ·
    **Conscientiousness** – Persons who score high on this dimension tend to be dependable, responsible, achievement-oriented, and persistent. Research shows people who score high in conscientiousness tend to be more successful in all types of employment settings than their less conscientious co-workers. It is easy to see why. What employer would want to hire someone who sees themselves not always prepared (item 5) or someone who does not pay attention to details (item 6)? If your score on this dimension is not as high as you would like, you can expect a high payoff from working on becoming stronger in this area.

    ·
    **Emotional stability** – Persons who score high on emotional stability tend to be relaxed, secure, and unworried. In contrast, persons who score low tend to experience more highs and lows in terms of their emotional life. Research shows this dimension has less to do with success at work than extraversion and emotional stability.

    ·
    **Openness to experience** – Persons who score high on this dimension tend to be intellectual, imaginative, curious, and broadminded. Research shows there is not a strong relationship between scores on this dimension and success at work. However, certain types of jobs are certainly better fits for people who are strong in this area. For example, people who have to work across cultures are likely to be more successful if they are more open to experience because it is easier for them to imagine that people are different from them without having to draw conclusions about whether these differences are good or bad.

    **Your organization has a moderate diversity climate.**

    The three conceptually distinct factors of an organization’s diversity climate comprise the following:

    ·
    **Organizational Fairness** – This measures the extent to which employees perceive there is equal treatment in policies and practices for persons regardless of gender, ethnicity, religion and age.

    ·
    **Organizational Inclusion** – This measures the extent to which the organization supports activities such as diversity networks, mentoring, and diversity training programs.

    ·
    **Diversity Promises** – This measures the extent to which the organization is perceived to have followed through on commitments with respect to the elimination of bias and being receptive to hearing concerns raised by employees who are members of minority groups.

    If your score is in the low or moderate range, this indicates you do not perceive the organization is committed to having a good diversity climate. If your score is in the high range, it is likely you think your organization is strong in this respect. Research suggests that you are more likely to be unhappy, dissatisfied, and less likely to give the organization your best effort if you work in a low diversity climate. Sometimes, you may need to look for other job opportunities if the climate is inconsistent with your values and needs.

    **You might have a neutral view of the fairness of your organization.**

    **## TextbookProjectPersonalityAppliedtotheOrganizationAssignmentInstructions.docx**

    BMAL 500

    **Textbook Project: Personality Applied to the Organization Assignment Instructions**

    **Overview**

    Personality Applied to the Organization Assignment requires that you use the McGraw-Hill Connect site for Steps 1 and 2 (see below). You will find your access code within your Organizational Behavior textbook. If you purchased a used textbook, please review the syllabus on purchasing an access code to complete the assignment.

    **Note:** If you did not purchase a new textbook, you may not be able to use the access code.

    **Instructions**

    **Step 1**

    1. Under the “Learn” list in Canvas, there will be links which are required in its entirety for the assignment. All of the links amount to an overall assessment to deepen your personality applied to organizations. Please note that faculty can track your progress in the assessment. This assessment is much lengthier than the previous one, so be sure to take the time to access and take it, remembering to save as you go along. The assessment does not have to be taken in one sitting; you can save and pick up where you left off, but do not process the submit button until completely finished.

    2. Note, that the assessment titles will not match the bullet points listed below for the required parts of your paper. The assessment has many embedded questions and it is up to you to critically analyze where the results are indicative for your paper. The results are evident from the Connect assessment to the bullet points listed, however it is not as narrowed down for you in Connect. Be sure to analyze the embedded questions for your results so you accurately place where you feel the scores should be in regards to the provided bullet points for the paper.

    3. Because the assessment is synced with the course through Connect, the score will automatically show in the course gradebook. This will show a 0/0 score but the assessment points are included in the project paper grade. You should complete the assessment by
    **Wednesday** in order to complete the paper on time. A paper cannot be accepted for grading unless the assessment has been completed.

    4. Part I must discuss each of these points below from data gathered on the assessment. Please make the proper, current APA heading and title it: Personality Insights

    1. Big Five with Myers-Briggs

    1. Attitude and Core Values Insights

    1. Motivation Insights

    1. Decision Making/Problem Solving Insights

    5. Part II must discuss each of these points below from data gathered on the assessment. Please make the proper, current APA heading and title it: Working with Others.

    · Communication Competency and Listening Style

    · Leadership Readiness and Team Insights

    · Conflict Tendencies/Style

    6. Part III must discuss each of these points below from data gathered on the assessment. Please make the proper, current APA heading and title it: Life in Organizations

    · Organizational Politics

    · Organizational Needs-Employee Satisfaction, Job Fit, Core Skills

    · Organizational Change and Climate

    7.
    For each of the aforementioned parts, use the assessment results to write at least 1 full paragraph for each bullet point pertaining to the things you have learned about yourself. There is a lot to cover in each of these sections, so focus on the most significant things you have learned about yourself from each area. Use headings for each section, as in “Part I: Personality Insights,” etc. so that there are subheadings per the bulleted areas for each Part. Provide your statistical/percentage results for a comparison of letters within your discussion. Any adverse personal opinions on the assessment tools must be respectful and scholarly with supportive research.

    **Step 2**

    1. Now that you have learned these things about yourself, apply them to your workplace behavior and interactions with others and give specific examples.

    2. In a new section in your paper (labeled Step 2), answer the following questions with specific correlation to the assessment. To do so, provide a separate paragraph for each of the following questions:

    1. In general, what have you learned from these personality tests about organizational behavior that will help you be a better employee, coworker, and/or manager?

    1.
    In particular, what have you learned about yourself from this personality test that will help you be a better employee, coworker, and/or manager? Provide specific examples.

    **Step 3**

    1. The assessments help us label our strengths and their corresponding weaknesses, which was identified in Project 1. Therefore, it would be easy to simply accept the fact that we have weaknesses. After all, "No one is perfect,” we say. On the other hand, God through the Holy Spirit continues to conform us to the image of Jesus Christ.

    For step 3, explain how the Holy Spirit has worked in your life to transform your weaknesses into strengths. See II Corinthians 12:7–10 as a scriptural example of this paradoxical truth. Be specific with your example(s) and faith integration.

    **NOTE**: It is understood that not all of our students are Christians.

    **Formatting**

    1. Use proper, current APA format for every element of the paper. Be sure to include the APA-formatted cover page, abstract, and reference page. Refer to your APA manual for help. Since this is a graduate level course, students need to follow the professional version format and not the student version format.

    2. First person is allowed due to the personal nature of the assignment.

    3. To facilitate the Instructor’s grading of these assignments, you must have major headings for Step 1, Step 2, and Step 3. Additionally, under the major heading of Step 1, you must have subheadings for each separate section of the assessment: Personality Insights, Working with Others, and Life in Organizations. That means that you need 3 subheadings for Step 1.

    4. The exact number of paragraphs that you include in each section is your decision; your Instructor will not be grading you on how many paragraphs you used per section, but rather the extent to which you specifically addressed each of the areas above.

    5. The last section of the project needs to include a conclusion. The conclusion should be a well-rounded summary of the topics in the paper and should suggest a variety of opportunities for future use of topics/relevance/purpose.

    6. The minimum of 6 required pages does not include the title page, abstract page, or reference page. Those must be counted as additional pages.

    7. Be sure to double-space, using Times New Roman 12-point font only and 1-inch margins; avoid bold font (except for headlines, per current APA format), underlining, and contractions.

    8. The reference page must include a
    minimum of the 5 following references in current APA format (all scholarly sources must be evident within the paper and less than 5 years old):

    ·
    _Type Talk at Work_

    ·
    _Organizational Behavior_,

    · The McGraw-Hill Connect assessment,

    · 2 scholarly sources from a peer-reviewed journal,

    **Note:** For further questions regarding current APA format, visit Liberty University’s Online Writing Center.

    Submit this assignment by 11:59 p.m. (ET) on Sunday of the assigned Module: Week.

    Page 3 of 3

    **## Youmighthavemoderatemotivationtomanage.docx**

    **You might have moderate motivation to manage.**

    Research indicates there are seven types of motivation that seem to predict overall motivation to manage.

    ·
    **Authority** – People who are motivated to have positive relationships with their supervisors and managers are more likely to have the motivation to manage.

    ·
    **Competitive games** – People who like to play competitive games are more likely to have the motivation to manage.

    ·
    **Competitive situations** – people who are competitive in work situations are more likely to become managers. For example, if you tried to cut more grass than other workers at your summer landscaping job, this might be an indication you are more likely to have the motivation to become a manager.

    ·
    **Assertive roles** – If you like to act in an assertive manner, you are more likely to become a manager.

    ·
    **Imposing wishes** – If you like to influence what other people do and to direct the behavior of others, you are more likely to have the motivation to manage.

    ·
    **Standing out from the group** – If you like to be unique and have others watching you, you are more likely to have the motivation to manage.

    ·
    **Routine administrative functions** – If you like the details associated with administrative work, you are more likely to have the motivation to manage.

    **Your engagement level may be moderate.**

    Research shows that students and employees who are more engaged are more productive and satisfied. Engagement appears to grow out of personal characteristics (such as being conscientious) and organizational characteristics (such as regularly recognizing high performance). The text has a more complete description of the personal and organizational factors that lead to engagement.

    Engaged students and employees share three characteristics.

    ·
    _Vigor_ – Has a high level of energy at work, invests a great deal of effort, and is willing to work through barriers and difficulties.

    ·
    _Dedication_ – Displays high amounts of loyalty to, and enthusiasm about, the organization and their work responsibilities.

    ·
    _Absorption_ – Is so attached to the work that time spent at work seems to pass quickly; willing to invest extra time to ensure successful completion of responsibilities.

    If your score is in the low and moderate ranges, this may indicate that you do not find much excitement in your school work. You probably are less likely to look forward to returning to school after breaks, and you are likely to look for shortcuts to completing your work.

    If your score is in the high range, this may indicate you are engaged in your schooling, you look forward to learning, and you are more tolerant of assignments that are either not inherently exciting to you or that appear to have little application to your life or career preparation.

    As described earlier, engagement arises from a combination of personal and organizational characteristics. Obviously, you have more control over your personal characteristics. You can
    _decide_ to become more positive about your school assignments and required courses. Clearly, if you go into a class with a pessimistic attitude, it will be that much harder for the instructor to engage you in the material. Instead, if you enter with an optimistic attitude, more than likely you will enjoy the assignments and find aspects of the course material that are helpful and relevant to your life.

    You have less control over organizational characteristics. For example, you are not in a position to alter your school’s curricular requirements. However, this does not make you powerless. If you find the curricular requirements do not suit you, you can investigate changing your major or even transferring to a different institution. Seek out the advice of faculty, student life staff, the career office, or other available resources to help you make these decisions. Take care not to think a change of major or school is going to automatically change your level of engagement. As the saying goes, the grass may appear greener on the other side of the fence, but it often is not.

    If you are deeply engaged in your studies, research indicates that you will more likely be engaged in your work responsibilities after graduation. Since engaged employees are happier and more productive, they are also more likely to be successful. So, the efforts you invest in your education now to raise your level of engagement are likely to pay off later in the form of a more satisfying life and career. Remember, engagement is partially your choice. You can choose to be more or less engaged. The more that you practice being engaged while a student, the more likely you will be engaged as an employee.

    Personality measurement can be fun and informative—but it can also be challenging if the results are not as you might expect. There has been a great deal of research and thought given to how best to categorize persons in personality terms. Much of this research and writing has coalesced around the view that the most helpful categorization scheme involves five dimensions of personality. These have come to be known as “The Big Five.”

    ·
    **Extraversion** – Persons who score high on this dimension tend to be outgoing, talkative, sociable, and assertive. Research has shown that people in sales (think of a coach who recruits college athletes or a car sales person) tend to be more successful if they are on the high end of the extraversion scale. Likewise, managers tend to be more successful if they behave in extroverted ways. In contrast, persons who score low on extraversion (introverts) tend to like more solitary activities such as doing office support, research and development work, working with data, and so on.

    ·
    **Agreeableness** – Persons who score high on this dimension tend to be trusting, good-natured, cooperative, and soft-hearted. Surprisingly, while all of us would like to have work colleagues who are agreeable, research shows agreeableness is less connected to general work success than are extroversion and conscientiousness. Of course, this does not mean you should not work at being as agreeable as you can be!

    ·
    **Conscientiousness** – Persons who score high on this dimension tend to be dependable, responsible, achievement-oriented, and persistent. Research shows people who score high in conscientiousness tend to be more successful in all types of employment settings than their less conscientious co-workers. It is easy to see why. What employer would want to hire someone who sees themselves not always prepared (item 5) or someone who does not pay attention to details (item 6)? If your score on this dimension is not as high as you would like, you can expect a high payoff from working on becoming stronger in this area.

    ·
    **Emotional stability** – Persons who score high on emotional stability tend to be relaxed, secure, and unworried. In contrast, persons who score low tend to experience more highs and lows in terms of their emotional life. Research shows this dimension has less to do with success at work than extraversion and emotional stability.

    ·
    **Openness to experience** – Persons who score high on this dimension tend to be intellectual, imaginative, curious, and broadminded. Research shows there is not a strong relationship between scores on this dimension and success at work. However, certain types of jobs are certainly better fits for people who are strong in this area. For example, people who have to work across cultures are likely to be more successful if they are more open to experience because it is easier for them to imagine that people are different from them without having to draw conclusions about whether these differences are good or bad.

    **Your organization has a moderate diversity climate.**

    The three conceptually distinct factors of an organization’s diversity climate comprise the following:

    ·
    **Organizational Fairness** – This measures the extent to which employees perceive there is equal treatment in policies and practices for persons regardless of gender, ethnicity, religion and age.

    ·
    **Organizational Inclusion** – This measures the extent to which the organization supports activities such as diversity networks, mentoring, and diversity training programs.

    ·
    **Diversity Promises** – This measures the extent to which the organization is perceived to have followed through on commitments with respect to the elimination of bias and being receptive to hearing concerns raised by employees who are members of minority groups.

    If your score is in the low or moderate range, this indicates you do not perceive the organization is committed to having a good diversity climate. If your score is in the high range, it is likely you think your organization is strong in this respect. Research suggests that you are more likely to be unhappy, dissatisfied, and less likely to give the organization your best effort if you work in a low diversity climate. Sometimes, you may need to look for other job opportunities if the climate is inconsistent with your values and needs.

    **You might have a neutral view of the fairness of your organization.**

    **## TextbookProjectPersonalityAppliedtotheOrganizationAssignmentInstructions.docx**

    BMAL 500

    **Textbook Project: Personality Applied to the Organization Assignment Instructions**

    **Overview**

    Personality Applied to the Organization Assignment requires that you use the McGraw-Hill Connect site for Steps 1 and 2 (see below). You will find your access code within your Organizational Behavior textbook. If you purchased a used textbook, please review the syllabus on purchasing an access code to complete the assignment.

    **Note:** If you did not purchase a new textbook, you may not be able to use the access code.

    **Instructions**

    **Step 1**

    1. Under the “Learn” list in Canvas, there will be links which are required in its entirety for the assignment. All of the links amount to an overall assessment to deepen your personality applied to organizations. Please note that faculty can track your progress in the assessment. This assessment is much lengthier than the previous one, so be sure to take the time to access and take it, remembering to save as you go along. The assessment does not have to be taken in one sitting; you can save and pick up where you left off, but do not process the submit button until completely finished.

    2. Note, that the assessment titles will not match the bullet points listed below for the required parts of your paper. The assessment has many embedded questions and it is up to you to critically analyze where the results are indicative for your paper. The results are evident from the Connect assessment to the bullet points listed, however it is not as narrowed down for you in Connect. Be sure to analyze the embedded questions for your results so you accurately place where you feel the scores should be in regards to the provided bullet points for the paper.

    3. Because the assessment is synced with the course through Connect, the score will automatically show in the course gradebook. This will show a 0/0 score but the assessment points are included in the project paper grade. You should complete the assessment by
    **Wednesday** in order to complete the paper on time. A paper cannot be accepted for grading unless the assessment has been completed.

    4. Part I must discuss each of these points below from data gathered on the assessment. Please make the proper, current APA heading and title it: Personality Insights

    1. Big Five with Myers-Briggs

    1. Attitude and Core Values Insights

    1. Motivation Insights

    1. Decision Making/Problem Solving Insights

    5. Part II must discuss each of these points below from data gathered on the assessment. Please make the proper, current APA heading and title it: Working with Others.

    · Communication Competency and Listening Style

    · Leadership Readiness and Team Insights

    · Conflict Tendencies/Style

    6. Part III must discuss each of these points below from data gathered on the assessment. Please make the proper, current APA heading and title it: Life in Organizations

    · Organizational Politics

    · Organizational Needs-Employee Satisfaction, Job Fit, Core Skills

    · Organizational Change and Climate

    7.
    For each of the aforementioned parts, use the assessment results to write at least 1 full paragraph for each bullet point pertaining to the things you have learned about yourself. There is a lot to cover in each of these sections, so focus on the most significant things you have learned about yourself from each area. Use headings for each section, as in “Part I: Personality Insights,” etc. so that there are subheadings per the bulleted areas for each Part. Provide your statistical/percentage results for a comparison of letters within your discussion. Any adverse personal opinions on the assessment tools must be respectful and scholarly with supportive research.

    **Step 2**

    1. Now that you have learned these things about yourself, apply them to your workplace behavior and interactions with others and give specific examples.

    2. In a new section in your paper (labeled Step 2), answer the following questions with specific correlation to the assessment. To do so, provide a separate paragraph for each of the following questions:

    1. In general, what have you learned from these personality tests about organizational behavior that will help you be a better employee, coworker, and/or manager?

    1.
    In particular, what have you learned about yourself from this personality test that will help you be a better employee, coworker, and/or manager? Provide specific examples.

    **Step 3**

    1. The assessments help us label our strengths and their corresponding weaknesses, which was identified in Project 1. Therefore, it would be easy to simply accept the fact that we have weaknesses. After all, "No one is perfect,” we say. On the other hand, God through the Holy Spirit continues to conform us to the image of Jesus Christ.

    For step 3, explain how the Holy Spirit has worked in your life to transform your weaknesses into strengths. See II Corinthians 12:7–10 as a scriptural example of this paradoxical truth. Be specific with your example(s) and faith integration.

    **NOTE**: It is understood that not all of our students are Christians.

    **Formatting**

    1. Use proper, current APA format for every element of the paper. Be sure to include the APA-formatted cover page, abstract, and reference page. Refer to your APA manual for help. Since this is a graduate level course, students need to follow the professional version format and not the student version format.

    2. First person is allowed due to the personal nature of the assignment.

    3. To facilitate the Instructor’s grading of these assignments, you must have major headings for Step 1, Step 2, and Step 3. Additionally, under the major heading of Step 1, you must have subheadings for each separate section of the assessment: Personality Insights, Working with Others, and Life in Organizations. That means that you need 3 subheadings for Step 1.

    4. The exact number of paragraphs that you include in each section is your decision; your Instructor will not be grading you on how many paragraphs you used per section, but rather the extent to which you specifically addressed each of the areas above.

    5. The last section of the project needs to include a conclusion. The conclusion should be a well-rounded summary of the topics in the paper and should suggest a variety of opportunities for future use of topics/relevance/purpose.

    6. The minimum of 6 required pages does not include the title page, abstract page, or reference page. Those must be counted as additional pages.

    7. Be sure to double-space, using Times New Roman 12-point font only and 1-inch margins; avoid bold font (except for headlines, per current APA format), underlining, and contractions.

    8. The reference page must include a
    minimum of the 5 following references in current APA format (all scholarly sources must be evident within the paper and less than 5 years old):

    ·
    _Type Talk at Work_

    ·
    _Organizational Behavior_,

    · The McGraw-Hill Connect assessment,

    · 2 scholarly sources from a peer-reviewed journal,

    **Note:** For further questions regarding current APA format, visit Liberty University’s Online Writing Center.

    Submit this assignment by 11:59 p.m. (ET) on Sunday of the assigned Module: Week.

    Page 3 of 3

    **## Youmighthavemoderatemotivationtomanage.docx**

    **You might have moderate motivation to manage.**

    Research indicates there are seven types of motivation that seem to predict overall motivation to manage.

    ·
    **Authority** – People who are motivated to have positive relationships with their supervisors and managers are more likely to have the motivation to manage.

    ·
    **Competitive games** – People who like to play competitive games are more likely to have the motivation to manage.

    ·
    **Competitive situations** – people who are competitive in work situations are more likely to become managers. For example, if you tried to cut more grass than other workers at your summer landscaping job, this might be an indication you are more likely to have the motivation to become a manager.

    ·
    **Assertive roles** – If you like to act in an assertive manner, you are more likely to become a manager.

    ·
    **Imposing wishes** – If you like to influence what other people do and to direct the behavior of others, you are more likely to have the motivation to manage.

    ·
    **Standing out from the group** – If you like to be unique and have others watching you, you are more likely to have the motivation to manage.

    ·
    **Routine administrative functions** – If you like the details associated with administrative work, you are more likely to have the motivation to manage.

    **Your engagement level may be moderate.**

    Research shows that students and employees who are more engaged are more productive and satisfied. Engagement appears to grow out of personal characteristics (such as being conscientious) and organizational characteristics (such as regularly recognizing high performance). The text has a more complete description of the personal and organizational factors that lead to engagement.

    Engaged students and employees share three characteristics.

    ·
    _Vigor_ – Has a high level of energy at work, invests a great deal of effort, and is willing to work through barriers and difficulties.

    ·
    _Dedication_ – Displays high amounts of loyalty to, and enthusiasm about, the organization and their work responsibilities.

    ·
    _Absorption_ – Is so attached to the work that time spent at work seems to pass quickly; willing to invest extra time to ensure successful completion of responsibilities.

    If your score is in the low and moderate ranges, this may indicate that you do not find much excitement in your school work. You probably are less likely to look forward to returning to school after breaks, and you are likely to look for shortcuts to completing your work.

    If your score is in the high range, this may indicate you are engaged in your schooling, you look forward to learning, and you are more tolerant of assignments that are either not inherently exciting to you or that appear to have little application to your life or career preparation.

    As described earlier, engagement arises from a combination of personal and organizational characteristics. Obviously, you have more control over your personal characteristics. You can
    _decide_ to become more positive about your school assignments and required courses. Clearly, if you go into a class with a pessimistic attitude, it will be that much harder for the instructor to engage you in the material. Instead, if you enter with an optimistic attitude, more than likely you will enjoy the assignments and find aspects of the course material that are helpful and relevant to your life.

    You have less control over organizational characteristics. For example, you are not in a position to alter your school’s curricular requirements. However, this does not make you powerless. If you find the curricular requirements do not suit you, you can investigate changing your major or even transferring to a different institution. Seek out the advice of faculty, student life staff, the career office, or other available resources to help you make these decisions. Take care not to think a change of major or school is going to automatically change your level of engagement. As the saying goes, the grass may appear greener on the other side of the fence, but it often is not.

    If you are deeply engaged in your studies, research indicates that you will more likely be engaged in your work responsibilities after graduation. Since engaged employees are happier and more productive, they are also more likely to be successful. So, the efforts you invest in your education now to raise your level of engagement are likely to pay off later in the form of a more satisfying life and career. Remember, engagement is partially your choice. You can choose to be more or less engaged. The more that you practice being engaged while a student, the more likely you will be engaged as an employee.

    Personality measurement can be fun and informative—but it can also be challenging if the results are not as you might expect. There has been a great deal of research and thought given to how best to categorize persons in personality terms. Much of this research and writing has coalesced around the view that the most helpful categorization scheme involves five dimensions of personality. These have come to be known as “The Big Five.”

    ·
    **Extraversion** – Persons who score high on this dimension tend to be outgoing, talkative, sociable, and assertive. Research has shown that people in sales (think of a coach who recruits college athletes or a car sales person) tend to be more successful if they are on the high end of the extraversion scale. Likewise, managers tend to be more successful if they behave in extroverted ways. In contrast, persons who score low on extraversion (introverts) tend to like more solitary activities such as doing office support, research and development work, working with data, and so on.

    ·
    **Agreeableness** – Persons who score high on this dimension tend to be trusting, good-natured, cooperative, and soft-hearted. Surprisingly, while all of us would like to have work colleagues who are agreeable, research shows agreeableness is less connected to general work success than are extroversion and conscientiousness. Of course, this does not mean you should not work at being as agreeable as you can be!

    ·
    **Conscientiousness** – Persons who score high on this dimension tend to be dependable, responsible, achievement-oriented, and persistent. Research shows people who score high in conscientiousness tend to be more successful in all types of employment settings than their less conscientious co-workers. It is easy to see why. What employer would want to hire someone who sees themselves not always prepared (item 5) or someone who does not pay attention to details (item 6)? If your score on this dimension is not as high as you would like, you can expect a high payoff from working on becoming stronger in this area.

    ·
    **Emotional stability** – Persons who score high on emotional stability tend to be relaxed, secure, and unworried. In contrast, persons who score low tend to experience more highs and lows in terms of their emotional life. Research shows this dimension has less to do with success at work than extraversion and emotional stability.

    ·
    **Openness to experience** – Persons who score high on this dimension tend to be intellectual, imaginative, curious, and broadminded. Research shows there is not a strong relationship between scores on this dimension and success at work. However, certain types of jobs are certainly better fits for people who are strong in this area. For example, people who have to work across cultures are likely to be more successful if they are more open to experience because it is easier for them to imagine that people are different from them without having to draw conclusions about whether these differences are good or bad.

    **Your organization has a moderate diversity climate.**

    The three conceptually distinct factors of an organization’s diversity climate comprise the following:

    ·
    **Organizational Fairness** – This measures the extent to which employees perceive there is equal treatment in policies and practices for persons regardless of gender, ethnicity, religion and age.

    ·
    **Organizational Inclusion** – This measures the extent to which the organization supports activities such as diversity networks, mentoring, and diversity training programs.

    ·
    **Diversity Promises** – This measures the extent to which the organization is perceived to have followed through on commitments with respect to the elimination of bias and being receptive to hearing concerns raised by employees who are members of minority groups.

    If your score is in the low or moderate range, this indicates you do not perceive the organization is committed to having a good diversity climate. If your score is in the high range, it is likely you think your organization is strong in this respect. Research suggests that you are more likely to be unhappy, dissatisfied, and less likely to give the organization your best effort if you work in a low diversity climate. Sometimes, you may need to look for other job opportunities if the climate is inconsistent with your values and needs.

    **You might have a neutral view of the fairness of your organization.**

    – 1
    – 2